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Latest News

Airbnb is Finally Going Public: Takeaways for Property Managers from IPO Filing

Amy Hinote -
Airbnb filed for its long-awaited public offering on Monday, shedding light on its past performance and trajectory. According to its S-1, Airbnb has 4 million...
Latest News

Fetch My Guest Announces Stays Group Vacation Rental Network in Support of #Bookdirect Expansion

Vince Perez -
Stays Group is the largest non profit network of Independent Vacation Rental Professionals working together as stakeholders in our cooperative marketplaces that drive direct...
Latest News

Matt Landau Expands Footprint with New Podcast Featuring Dana Lubner and Sponsored by TRACK Software

Amy Hinote -
Matt Landau, founder of VRMB and host of the online series The Vacation Rental Show, is expanding his toolkit of resources for short-term rental companies...
COVID-19

Airbnb reaches out to city officials to influence “transitional travel reopening plans”

Amy Hinote -
Airbnb's Chris Lehane, vice president of global policy and communications, is reaching out to city officials to influence COVID-19-related reopening policies to "work together...
COVID-19

Airbnb demonstrates lack of strategic thinking in response to COVID-19

Amber Carpenter -
Only time will tell how the industry will assimilate the behavior of Airbnb during the COVID-19 pandemic. As the youngest major OTA at the...
COVID-19

What is the cost of Airbnb’s recommended 24- to 72-hour “buffer” time between stays?

Amy Hinote -
Across the vacation rental industry, companies, associations, governments, and destination marketing organizations are proactively assessing new standards and augmented cleaning protocols to ensure guest...
COVID-19

Hosts launch legal fund for collective action against Airbnb for unilateral refunds and inciting travelers to cancel reservations

Amy Hinote -
Airbnb's home suppliers, or "hosts" using the Airbnb label, are beginning to use legal channels to hold Airbnb accountable for "unilaterally, and in violation...
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COVID-19

Vacation Rental Management Companies Adapt Cancellation Policies to Extend Rebooking Dates and Offer Credits

Amy Hinote -
For small business owners, there is little that is more difficult than being faced with a circumstance in which they cannot make their customers...
COVID-19

Airbnb changes “Extenuating Circumstances” cancellation policy to override managers and hosts

Amber Carpenter -
Today will mark the moment that we all realized that we were living in a world of complacency. We have become so enamored with...
Marketing

Strategically Working with OTAs in 2020

Michelle Marquis -
I have spent more than a decade in the hospitality industry learning and sharing how to capture more direct bookings with lower acquisition costs....
Latest News

Expedia shifts focus to direct consumer relationships: “SEO is not the future of our business”

Amy Hinote -
In a refreshingly clear-eyed and candid earnings call on Thursday, Expedia Group Chairman and senior executive Barry Diller and vice-chairman Peter Kern (who are...
Latest News

Catching up with the FOCKers. Latest from OTA leaders: Fogel, Okerstrom, Chesky, and Kaufer

Amy Hinote -
Over the last several years, four CEOs have led online travel agencies (OTAs) in feeding the top of the consumer funnel for alternative accommodations...
Education

A Basic Primer on Short-term Rentals with a Cheat Sheet and Checklist of Considerations for City Officials

Amy Hinote -
An increasing number of municipalities are looking for the best way to regulate short-term rental regulations, and elected officials are understandably confused about how...
Latest News

The Evolution of Property Management Software by Amber Leto

Amber Carpenter -
I’m ashamed (or maybe proud?) to admit it, but I’ve been around the property management industry long enough to remember the magic of “ONLV”—the...
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Latest News

Message to Vacation Rental Management Companies: Don’t Give Up

Amy Hinote -
The vacation rental industry may be changing, but now is not the time to give up At VRM Intel, we receive regular emails and calls...
Marketing

Independent Vacation Rental Managers: Beat the Disruptors by Playing Your Game

Doug Kennedy -
Play to Your Strengths as a Local Vacation Rental Brand Like virtually all industries these days, the vacation rental (VR) business is experiencing a period...
Education

Trust Flow Matters

Vince Perez -
Expedia’s recent revenue miss is flushing out the true state of OTAs as it relates to our industry. Doing away with the HomeAway brand...
Technology

So Much Data, So Little Time: Using Data to Drive Bookings

Jinnie Templin -
As a professional vacation rental manager, you likely have a multitude of data at your fingertips. But with so much data available, how do...
Latest News

Vacasa to Acquire Sea to Sky Rentals: Founder Michelle Acquavella Shares Reasons Behind the Sale and What is Next

Amy Hinote -
Vacasa announced that it will acquire Seattle-based Sea to Sky Rentals and take over the management of its 85 properties in Seattle, Stevens Pass,...
News

Google Adds Vacation Rentals to Hotel Search

Amy Hinote -
Google has officially jumped into the vacation rental industry, leading to both excitement and trepidation among rental providers. To be quite candid, much is unknown....
News

Who Are We? The Consequences of the Expanded Scope of the “Private Accommodations” Industry

Amy Hinote -
The Scope of the Vacation Rental Industry has Broadened, Forever Changing the Playing Field for Property Managers If it seems like the vacation rental industry...
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OTAs

Expedia’s rebrand of VRBO to Vrbo leads to feedback and questions about the HomeAway brand

Amy Hinote -
Today, Expedia announced that it has rebranded VRBO.com to Vrbo.com and asks consumers to pronounce the marketplace name going forward as “ver-boh” instead of...
Marketing

5 Ways Vacation Rental Managers Can Increase Direct Bookings

Arthur Colker -
On the second #BookDirect Day in 2019, over 5 million travelers received emails with a social reach of 50 million+. about the advantages of...
Latest News

Distribution Strategies—The Big Picture

Michelle Marquis -
I once spoke at VRMA conferences about the changes, expense, and reality of OTAs coming into the vacation rental industry. Now we look back...
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