Customer Service for Vacation Rental Professionals

Everyone wants a thriving business. How do you get to increased profits and increased market share? The...

Jamalo’s welcoming voice on the other end of the telephone brightened the cold January day. I was...

Here we are starting a new year with the hopes that the COVID-19 vaccine will help us...

As I sit in my office on New Year’s Eve, writing this article for the first VRM...

As with constructing their first six-bedroom, three-bath custom home in the Pennsylvania Poconos, entrepreneurs Carrington Carter and...

Entertainer Steve Allen said, “Radio is the theater of the mind.” If that’s true, then Sarah Bradford...

In an exclusive interview with VRM Intel Magazine, Glen Kaiser announced today that he and his brother,...

The reopening of the federal government’s Payroll Protection Program (PPP) is great news for the vacation rental...

Meredith Oksenholt and son, EJ, keeping an eye out for passing whales in the Bella Beach community...

We just had an excellent and lively discussion at the Data and Revenue Management (DARM) conference hosted...

Work From Home Fatigue As shelter orders persist across the country, many have started to experience fatigue...

For the last two years, Booking.com has been working steadily to ensure the quality of short-term and...

As vacation rental providers are experiencing firsthand, consumer behavior in the travel sector has changed dramatically in...

7 Key Drivers of Destination Travel Scenarios How can destination resorts plan and prepare for the upcoming...

After the flood of COVID-19 cancellations abated, property managers felt a renewed sense of hope as guests...

What is your story? What do you do? Who do you do it for? And how do...

photo credit: Stay In Tamarindo Vacation Rentals, Photos by TruPlace “She’s so extra!” Now that we’ve all...

VRM Intel and the Vacation Rental Women’s Summit are presenting a supplemental professional development series in partnership...

Today Natural Retreats announced its acquisition of Florida-based 360 Blue, doubling its inventory to 1,500 vacation home...

Based in Surf City, North Carolina, Carolina Retreats recently announced its acquisition of the Island Resort and Inn...

What a crazy couple of months it has been for our vacation rental reservations sales staff, who...

Last month, Gatlinburg-based Cabins For YOU closed on its cash purchase of Chalet Village for an undisclosed...

Determining Your Coronavirus Game Plan As states and nations start reopening their economies, the business world looks...

As we come out on the other side of this pandemic and prepare for relaunch, it is...