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Top-Down Leadership Insights for Vacation Rental Managers

Clark Twiddy -
  Senior Leadership: The Difference between Well Managed and Well Led It makes sense that part of the reason we’re seeing so much interest in our...
Service

One Size Doesn’t Fit All in Vacation Rental Owner Acquisition

VRM Intel Staff -
Great homeowners are the foundation of every vacation rental management business, and each year, attracting them becomes more of a challenge. As OTAs increasingly offer many benefits...
Service

7 Trainer Tips on Using Technology for Authentic Guest Engagement 

Doug Kennedy -
When vacation rental (VR) managers walk down the aisles of industry trade shows, such as VRM Intel Live! or VRMA’s annual and regional conferences, they are sure to encounter vendor partners offering...
Education

VRHP Joins with VRM Intel for Fall Education in Gatlinburg, November 6-8

Amy Hinote -
The Vacation Rental Housekeeping Professionals Annual Conference and VRM Intel Live! are joining together in Gatlinburg, Tennessee, November 6-8, to host a special vacation...
Latest News

Meredith Lodging Acquires Oregon Shores Vacation Rentals

Amy Hinote -
Meredith Lodging LLC, based in Lincoln City, Oregon, announced today that it has acquired Oregon Shores Vacation Rentals. This is Meredith Lodging's fifth vacation...
Property Care

Breezeway and FlipKey founder Jeremiah Gall: “How well do you know your properties?” 

Amy Hinote -
Consumed by users on unlimited plans, analyzed by scientists, leveraged by marketing teams, and the basis of informed management decisions from the largest hotel...
Education

Early Registration is now open for VRM Intel Live! in Gatlinburg, TN!!

Dan Kline -
VRM Intel Live! & VRHP Annual Conference - Combined! 4 Educational Tracks - 32 Sessions Plus.. The Rebuilding of a Destination, One Year After the Fire:...
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Latest News

Former Wyndham Vacation Rentals President Bob Milne Joins Vacasa as COO

Amy Hinote -
With 1,400 employees, Vacasa has been making headlines as the fastest-growing full-service property management company in the vacation rental industry. Currently the second-largest vacation...
Property Care

VRM Housekeeping Basics: Taylor-Made’s Joe Refosco Addresses Common Questions and Concerns 

VRM Intel Staff -
“Cleanliness is next to Godliness” is not just an old adage to be taken lightly. You get only one chance to make a good...
Property Care

Follow the Wall: Vacation Rental Housekeeping Tips

Durk Johnson -
One of the foundational pieces of an outstanding housekeeping routine is the discipline to follow the wall. When I learned this principle it was a...
Property Care

A Newcomer’s Top Takeaways from VRM Intel Live Portland

VRM Intel Staff -
On a recent June afternoon, I attended my first VRM Intel Live conference. The location couldn’t have been more bucolic: the McMenamin’s Edgefield, a...
Service

Certification and Accreditation: The Opportunity for Guest Assurance

VRM Intel Staff -
The Internet reset the Vacation Rental (VR) market’s product life cycle as it took what was once a simple cottage  industry and exploded it...
Service

“It’s the Relationship, Stupid”

Doug Macnaught -
With election season finally over, TV commercials have returned to advertising things like beer, drugs, and cars, but I still can’t seem to get...
Property Care

Great Expectations Require Efficient Operations

Jeremiah Gall -
Vacation rental management is a complicated business. Managers need to excel across a wide range of skills and initiatives: hospitality provider, social marketer, asset...
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Service

The Seven Habits of Super Successful Salespeople 

John Suzuki -
I love vacation rentals. I love that we deliver twice the living space for half the price of hotels. I love being part of...
Latest News

Mother-Daughter Teams in the Vacation Rental Industry Who are Leading the Way

Amy Hinote -
In honor of Mother’s Day, we reached out to three vacation rental management companies owned and operated by mother-daughter teams who are helping to...
Latest News

Under the Hood: Seaside Vacation Rentals in York, Maine

Amy Hinote -
Founded in York, Maine in 1983, Maureen Regan and her daughter Jennifer Thibodeau are leading the way with high quality service for homeowners, guests, and...
Latest News

Under the Hood: Sand ‘N Sea, Galveston, Texas

Amy Hinote -
Sand 'N Sea, based in Galveston, TX, was founded in 1974 by Bert Feinman and is now operated by her two daughters, Anne and...
Latest News

Mammoth Resorts acquired by Aspen Skiing Co.-KSL Capital Alliance

VRM Intel Staff -
Deal gives new Aspen Skiing Co.-KSL Capital Partners alliance more than 6,000 acres of southern California ski terrain and challenges Vail Resorts’ dominance in season...
Latest News

TowneBank acquires Railey Mountain Lakes Vacations

Amy Hinote -
Virginia-based TowneBank has acquired Railey Mountain Lake Vacations in McHenry, Maryland. Railey Mountain Lake Vacations manages 280 vacation homes and 2 hotels in the Deep...
Latest News

Vacation Home Sales Drop in 2016, Down 21.6% from 2015

Amy Hinote -
Last year's strongest pace of home sales in a decade included a sizeable drop in activity from vacation buyers and a jump from individual...
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Latest News

Use Airbnb and VRBO.com to Look – But Not to Book – a Vacation Home

Amy Hinote -
One in three US vacationers are choosing vacation rentals over hotels for their leisure travel, up from one in ten just five years ago,...
Service

Guest Reviews: A Treasure Trove of Information

VRM Intel Staff -
“It is better to try to keep a bad thing from happening than it is to fix the bad thing once it has happened.” (English Proverb) For any owner or property manager who has ever received a negative review, these are wise words and just to take this...
Service

Do You Have the Right Data? Is it Finally Time for Vacation Rental Managers to Have the Data Needed for Revenue Management?

Doug Kennedy -
Having spent my career with one foot in the hotel side of the lodging industry and the other in the vacation rental management space,...
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