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Latest News

Use Airbnb and VRBO.com to Look – But Not to Book – a Vacation Home

Amy Hinote -
One in three US vacationers are choosing vacation rentals over hotels for their leisure travel, up from one in ten just five years ago,...
Service

Guest Reviews: A Treasure Trove of Information

VRM Intel Staff -
“It is better to try to keep a bad thing from happening than it is to fix the bad thing once it has happened.” (English Proverb) For any owner or property manager who has ever received a negative review, these are wise words and just to take this...
Service

Do You Have the Right Data? Is it Finally Time for Vacation Rental Managers to Have the Data Needed for Revenue Management?

Doug Kennedy -
Having spent my career with one foot in the hotel side of the lodging industry and the other in the vacation rental management space,...
Latest News

Sloane Realty Vacations Founder Rae Sloane Cox: Vacation Rental Pioneer

Amy Hinote -
Rae thought her husband George Sloane, Jr. had lost his mind when, in 1955, he asked her to move with their two young children...
Property Care

VRHP Housekeeping Seminar in Outer Banks Addresses Bed Bugs, Safety and Owning the PM Brand

VRM Intel Staff -
On February 23, The Vacation Rental Housekeeping Professionals (VRHP) held their fourteenth annual regional seminar on the northern Outer Banks of North Carolina in...
Latest News

Aloha Spirit: In Memory of Mary Margaret “Penny” Wallis Bennington, Founder, Bennington Properties in Sunriver, Oregon

Amy Hinote -
“We use the word ‘hug’ or ‘hugging’ to refer to the role we play in our relationships with our community and our customers. In...
Latest News

VRMs Give Back: North Carolina Vacation Rental Managers Band Together to Fight Hunger

Amy Hinote -
The professional vacation rental industry is unique in that vacation rental managers  (VRMs) all over the world are heavily invested in their communities and...
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Service

Creating Repeat Business: What Really Drives Guests to Want to Vacation with Your Company Annually?

Ali Cammelletti -
The Enjoyable Experience My husband and I found a vacation rental on the McKenzie River in Oregon that we have been enjoying for six years...
Property Care

Market Your Secret Weapon: Your Vacation Rental Housekeeping Department

Steve Craig -
The performance of a vacation rental manager’s (VRM’s) housekeeping department is more important to vacation home owners and guests than ever before. Owners and...
Property Care

Setting up an in-house laundry facility with Joe Refosco

VRM Intel Staff -
Setting up an in-house laundry facility is a big commitment in terms of finances, resources, and management. And it can be a daunting task,...
Latest News

Properly launches housekeeping technology for vacation rental providers

Amy Hinote -
In the professionally managed vacation rental industry, operational tools for property managers designed to facilitate cleaning and turnover management have not kept pace with...
Service

The Economics of Really Knowing Your Vacation Rental Guests

VRM Intel Staff -
We put many price tags on guests. How much is a guest worth? How much did that guest cost? When guests become names with...
News

Grow Inventory and Attract Ideal Owners

VRM Intel Staff -
As we settle into 2017, now is an excellent opportunity to reflect on your inventory and determine whether to grow in the upcoming year....
News

Engaged Employees Lead to More Profitable Business Outcomes

Sue Jones -
What is it that keeps your employees coming back to work each day? Is it their paycheck or an opportunity for advancement? Is it...
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Service

Demand-itis: 3 Ways to Cure the Problem of Missed Leads

VRM Intel Staff -
The hospitality industry is suffering from a serious condition. Few recognize it, and therefore even fewer know how to treat it. The condition is...
Service

Increasing Revenue Through Reservations

VRM Intel Staff -
Many independent properties are focused on increasing online bookings—an essential part of running your business for many reasons. Benefits of online bookings include less...
Service

Social Betrayal: Tips to Ensure Appropriate Social Media Use by Employees 

VRM Intel Staff -
This article was submitted by a coastal vacation rental manager who requested anonymity in order to be able to openly discuss an event that...
Property Care

Time for an Update: Convincing Owners to Upgrade Home Furnishings and Décor

VRM Intel Staff -
Vacation rental managers (VRMs) are tasked with maximizing rental income for property owners and ensuring a safe and comfortable stay for guests. To accomplish...
Service

Repeat Bookings on the Decline? Train Your Team to Convert First Time Guests  

VRM Intel Staff -
  By Doug Kennedy -- More so than any other segment of the lodging industry, vacation rental companies have been able to count on a...
Property Care

Don’t Skip Annual “Deep Cleans”

VRM Intel Staff -
The Importance of an Annual “Deep Clean” for Vacation Rental Properties By Stephen Craig, Pro Resort Housekeeping I am often asked to explain why an annual...
Latest News

Study Shows Traveler Concerns Over Booking Directly From Homeowners

VRM Intel Staff -
Wyndham Vacation Rentals recently sponsored a study conducted by Kelton Global designed to gauge traveler sentiment about renting private accommodations from a professional vacation...
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Property Care

Do you change sheets on beds in your vacation rental that do not appear to have been slept in?

VRM Intel Staff -
The thought of sleeping in a hotel bed with dirty sheets is completely gross, but that’s exactly the dirty secret INSIDE EDITION exposes when...
Service

Train your staff when to ask guests for online reviews

VRM Intel Staff -
While it’s important to measure the performance of service and hospitality at your properties via online guest reviews, make it a priority to train...
Property Care

Design Made Easy Launches Interior Design App for Vacation Rental Management Companies

VRM Intel Staff -
Design Made Easy (DME) announced the launch of its mobile application platform that allows Vacation Rental Management (VRM) companies to work easily and quickly with...
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