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Scott Breon steps down from Vacasa as Head of Revenue and Chief Analytics Officer

Scott Breon, chief analytics officer and head of revenue at Vacasa, is leaving his position at the company, according to insider sources. Scott began with...

Experience and Professionalism: Why They Matter in the Vacation Rental Industry

I began my career in the vacation rental industry 20 years ago. As a kid out of college, I accepted a job with ResortQuest,...

Condo-World Acquires North Myrtle Beach’s CondoLux

Condo-World Continues to Leverage Proprietary Technology and its Hybrid-OTA Model in 2020 Expansion Strategy Late last year, Condo-World, based in in North Myrtle Beach, South...

Expedia shifts focus to direct consumer relationships: “SEO is not the future of our business”

In a refreshingly clear-eyed and candid earnings call on Thursday, Expedia Group Chairman and senior executive Barry Diller and vice-chairman Peter Kern (who are...

Property Managers or Hospitality Providers?

With the convergence of lodging types in the minds of consumers, traditional property managers are transitioning into hospitality providers. The role of vacation rental property...

VRM Intel Live! is heading to Gatlinburg, Feb 26, with advanced-level education and discussion for vacation rental managers

Vacation rental professionals are heading to Tennessee in a few weeks for VRM Intel Live! Gatlinburg. The conference will be held on Wednesday, February...

2020 VRM Intel Live! – Sandestin, FL

Presentations   General Sessions 2019 Panhandle Performance and the 2020 Forecast - Jason Sprenkle, Key Data Dashboard Watch Video - View Presentation Slides A New...
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Vacasa names interim CEO as founder Eric Breon steps down

Vacasa announced today it  has appointed Matt Roberts, former OpenTable CEO and independent Vacasa board director, as interim chief executive officer. This appointment follows...

Do You Have a Professional Property Care Team? Ensuring Housekeeping and Maintenance Teams are Trained in Customer Service

Not long ago, there was a time when housekeepers were thought of as people who showed up, did their jobs, and went home. Not...

SEO/SEM Disrupted: How Google Travel is Shaking up the Marketing Funnel

Our only certainty in the vacation rental industry is change, and 2019 did disappoint those who enjoy the adrenaline rush of disruption. Google Travel is...

The Wild West and the Vacation Rental Industry

The 2020s: This new decade will establish law, order, and professionalism for the vacation rental industry. The vacation rental industry is like the Wild West. Over...

Three-Year Vacation Rental Performance: Average Daily Rate, Adjusted Occupancy, Adjusted RevPAR, and Average Booking Window across 12 Key Vacation Rental Regions

Now that vacation rental managers and destinations are contributing source data, we are beginning to get a factual view of actual performance over the...

VRM Intel Magazine Winter 2020 is Here!

The Winter 2020 issue of VRM Intel Magazine is here. From the top of the marketing funnel to the gunk of deep cleans, this...

Using Data to Make Better Business Decisions

Data can be a vacation rental management company (VRMC)’s best friend. However, it’s only useful if you’re looking at the right data for the...
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Homeowner Communications: Delivering and Communicating Deep Service Value to Homeowners

Vacation rental managers have two distinct customers: guests and homeowners. The identity of a manager continues to evolve into that of a hospitality provider,...

What Is My Company Worth? A Back-of-the Napkin Analysis

We are currently in an interesting time in the vacation rental industry for M&A transactions. From VC-backed companies to private equity (PE) firms, hotels,...

Five Best Practices to Drive Direct Bookings

To truly develop your brand requires building direct bookings. It’s critical for a vacation rental property management company to maintain a professional looking website,...

Relationship Building: Creating Cultures That Build Trust in Relationships

The vacation rental industry has an amazing foundation, one built on relationships and communication, which is why I was drawn to the industry and...

Average Length of Stay for Vacation Rentals Remains Largely Unchanged Over Last 3 Years

Experts have been telling us for years that vacation rental guests are taking shorter vacations and that the average length of stay is shrinking....

Connecting Systems: APIs in the Vacation Rental Industry

By definition, an application programming interface (API) is a set of routines, protocols, and tools for connecting software applications. Simply put, in the vacation rental...

Opinion: Beverly Serral—I Went to Skift’s Short-Term Rental Summit and Here’s What Happened

By Beverly Serral, cofounder and CEO of BESTNEST Attendee 1: I hope I hear a lot about master leases. Attendee 2: I hope I hear a...
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Predicting a recession? Historically, vacation rentals in domestic leisure destinations perform well during recession periods

While no one wishes for a recession, it is hard to ignore multiple predictions that one is coming. As we look at travel sectors...

Revenue Management: Who’s in Your Driver’s Seat

At the recent Inaugural VRM Intel Data & Revenue Management Conference in Atlanta, the first day largely focused on “setting the table.” This meant...

Scaling Your Business: 5 Focus Areas For Human Resource Managers

In the vacation rental industry, we frequently hear chatter about scaling businesses. The topic of scaling is a nebulous idea that may leave some...

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