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Distribution Strategies—The Big Picture

I once spoke at VRMA conferences about the changes, expense, and reality of OTAs coming into the vacation rental industry. Now we look back...

Safety in Vacation Rentals Should be an Expectation, Not an Option

When it comes to accommodations options, vacation rentals lag behind hotels in one important area: safety. Based on our recent research, over two-thirds of private...

Maximize Revenue with Transactional Content

Content can often feel overwhelming to produce, but when written with intent, vacation rental managers have the incredible opportunity to boost their brand, integrate...

Unlocking Travel for All: How VillaKey is Making Vacations Accessible for Families with Autism

“I got an opportunity just a couple weeks ago to spend some time with one of our families in Orlando,” said Alice Horn, founder...

Fireside Chat: Breezeway and Durk Johnson

After nearly 20 years in the vacation rental industry, Durk Johnson has seen it all. From his accidental transition into the business with Deer...

Vacation Rental Professionals of Maine Select Fetch My Guest to Power NortheastStays.com

Coming off of the successful launch of the NorthwestStays Marketplace for professional vacation rental hosts, Fetch My Guest and the Vacation Rental Professionals of...

Embracing the end-to-end guest experience: How Leslie Preston built Bachcare, New Zealand’s largest property management company

In 2003, Leslie Preston bought a vacation rental home in Hahei, New Zealand, a small beach community in the Coromandel region. When she began...
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Carrying the Torch: 5 Generations of Vacation Rental Hospitality

When Walt Plimpton was 10 years old, his job was to tow a little red wagon from cabin to cabin collecting trash bins and...

The Opportunities In Between: Capturing the Niche Markets Others Don’t

There’s an old Irish blessing that goes, “May the holes in your net be no larger than the fish in it” (or so the...

Niche Vacation Rental Listing Sites

As a landslide of new technology and OTA expansion barrels down the slopes of the vacation rental industry, some opportunities for growth become buried...

Is Wyndham Destinations getting ready to spin off Wyndham Vacation Rentals North America?

Last year, as Wyndham Worldwide split into two publicly traded companies, Wyndham Hotel and Resorts (NYSE: WH) and Wyndham Destinations (NYSE: WYND), and announced that it had sold its market-leading...

The 2019 Vacation Rental Management Web Store

Vacation rental management websites have come a long way in the past decade. The addition of quotable rates, professional photos, advanced filtering, comparison shopping, mobile-friendly design, new...

Self-Care in an Industry of Service

Having grown up in the hospitality industry, I was taught to always put the guest’s needs first. This mindset eventually led me to put...

How to Sign More New Homeowners… and Keep the Ones You Already Have!

As I often say in on-site workshops, “If you want to get as much business as everyone else gets, then do the things that...
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Is it Time to Update Your Social Impact Strategy?

When a guest is considering renting a vacation home, purpose, cost, and location remain top considerations. Increasingly, however, guests, owners, prospective employees, and regulators are...

Coming to a City near You: As vacation rentals grow in popularity, so do the regulations to stop them

The 2018 legislation season brought the vacation rental industry some high highs, low lows, and everything in between. Cities that had been embattled for...

Journey Mapping: Attract and Retain Employees by Mapping the Employee Experience

In today’s economy, when unemployment is at a 30-year low, the biggest challenge employers face is just how hard it is to attract the...

Podcast Roundup: VRMs Light Up the Airwaves with Direct Booking Discussions

Although the Second Annual #BookDirect Guest Education Day is winding to a close, vacation rental managers, homeowners, and industry influencers are keeping the discussion...

UK Agency Addresses Misleading OTA Sales Tactics

Updated February 6, 2019 with statements from Expedia and Booking.com. The UK’s Competition and Markets Authority (CMA) announced today it has taken action against Expedia,...

Property Managers Discuss Their OTA Distribution Strategies

Strategic distribution has become one of the hottest topics in the vacation rental industry. As the speed of OTA technology and policy changes increases,...

Vince Perez: The Rise of Direct Bookings in the Vacation Rental Industry

In the past few months, I have had the privilege of sitting on industry panels with some very smart people who represent different approaches...
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How Hotels Push Direct Bookings and Seek OTA Independence

As property managers and homeowners rally to promote direct bookings and build OTA independence, so too are the vacation rental industry's comrades in the...

Exceptional Stays Drives Direct Bookings with the Human Touch

“OTA independence is essential to our business strategy,” said Christina Casas, founder and CEO of Exceptional Stays. “We decided long ago that we had...

Drop the Mic: A look behind the scenes with VRM podcasters Sarah Bradford and Tim Cafferty

Over the past year and a half, Sarah Bradford and Tim Cafferty have become household names in the vacation rental industry, thanks to their...

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