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Business

Front of the House, Meet the Back of the House

Lino Maldonado -
There is a military adage that states ‘maneuver without firepower is perilous and firepower without maneuver is pointless.’ Without getting into the subtleties of...
Marketing

Webinar: Optimizing Your Listings and Pricing on VRBO and Expedia

VRM Intel Staff -
In the never-ending battle for winning online bookings, OTAs and major hotel brands have become even more innovative in winning their share of vacation...
Business

Skift Founder and CEO Rafat Ali Discusses Upcoming Skift Global Forum, Sep 21-23

Amy Hinote -
Tuesday kicks off the annual Skift Global Forum at the TWA Hotel at New York’s JFK Airport, September 21 - 23. However, this year’s...
Business

Third-Party Distribution Channels: Are OTAs Your Foe, Friend, or Frenemy?

Michelle Marquis -
My experience on this topic began with a foundation in the hotel industry where I saw distribution, revenue management, and use of online travel...
COVID-19

Expedia CEO Peter Kern Discusses Vrbo Performance: Vrbo hosts make more than Airbnb hosts on average.

Amy Hinote -
During the last two weeks, investors heard from CEOs at both Airbnb and Expedia/Vrbo about 2021's first quarter performance. For those who smartly opted...
Business

Short-Term Rental Industry Giants Grapple with Building Brand Loyalty, Democratization, Regulations, and More at Skift’s 2020 STR Summit

Zandra Wolfgram -
Skift launched its two-day Short-term Rental and Outdoor Summit today. After an introduction by Skift editor-in-chief Tom Lowry, 11 discussion panels followed. Here are just some of the...
Latest News

Expedia shifts focus to direct consumer relationships: “SEO is not the future of our business”

Amy Hinote -
In a refreshingly clear-eyed and candid earnings call on Thursday, Expedia Group Chairman and senior executive Barry Diller and vice-chairman Peter Kern (who are...
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Latest News

Expedia’s stock tanks as company looks to bypass Google and increase direct bookings on Vrbo

Amy Hinote -
Expedia’s stock is down 26 percent today after the company posted Q3 2019 results showing underperformance. According to Bloomberg, Vrbo posted another decline in...
Latest News

Catching up with the FOCKers. Latest from OTA leaders: Fogel, Okerstrom, Chesky, and Kaufer

Amy Hinote -
Over the last several years, four CEOs have led online travel agencies (OTAs) in feeding the top of the consumer funnel for alternative accommodations...
Latest News

Message to Vacation Rental Management Companies: Don’t Give Up

Amy Hinote -
The vacation rental industry may be changing, but now is not the time to give up At VRM Intel, we receive regular emails and calls...
Education

Trust Flow Matters

Vince Perez -
Expedia’s recent revenue miss is flushing out the true state of OTAs as it relates to our industry. Doing away with the HomeAway brand...
Marketing

What’s Going on with Google and Vacation Rentals?

Susan Blizzard -
What if the Only Website You Ever Needed for Travel Booking was Google.com? Related: Before you read this, check out: Google Adds Vacation Rentals   By Susan...
News

Google Adds Vacation Rentals to Hotel Search

Amy Hinote -
Google has officially jumped into the vacation rental industry, leading to both excitement and trepidation among rental providers. To be quite candid, much is unknown....
Marketing

Girl, Fix Your Website

Vanessa Humes -
Like thousands of ladies across the world, I thoroughly enjoyed Rachel Hollis’s book, Girl, Wash Your Face. If you’ve never read the book, it...
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News

Who Are We? The Consequences of the Expanded Scope of the “Private Accommodations” Industry

Amy Hinote -
The Scope of the Vacation Rental Industry has Broadened, Forever Changing the Playing Field for Property Managers If it seems like the vacation rental industry...
OTAs

Expedia’s rebrand of VRBO to Vrbo leads to feedback and questions about the HomeAway brand

Amy Hinote -
Today, Expedia announced that it has rebranded VRBO.com to Vrbo.com and asks consumers to pronounce the marketplace name going forward as “ver-boh” instead of...
Latest News

Distribution Strategies—The Big Picture

Michelle Marquis -
I once spoke at VRMA conferences about the changes, expense, and reality of OTAs coming into the vacation rental industry. Now we look back...
Latest News

UK Agency Addresses Misleading OTA Sales Tactics

Alexa Nota -
Updated February 6, 2019 with statements from Expedia and Booking.com. The UK’s Competition and Markets Authority (CMA) announced today it has taken action against Expedia,...
Latest News

New Orleans City Council Advances Vacation Rental Ban

Alexa Nota -
Earlier today, the New Orleans city council voted unanimously to advance a proposed ordinance to restrict short-term rentals outside of commercial zones to owner-occupied properties,...
Latest News

New Orleans Council Set to Step Toward Vacation Rental Ban

Alexa Nota -
Last month, New Orleans city councilmember Kristin Gisleson Palmer released her proposal to ban non owner-occupied short-term rentals outside of commercial zones, among other restrictions....
OTAs

Wyndham, TurnKey, VTrips, Vacasa Discuss HomeAway, Google, and What OTAs Can Do Better

Amy Hinote -
We had the chance host a panel of executives at Phocuswright's conference in Los Angeles, with the largest vacation rental companies in the US...
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Latest News

The Push for Quality: How Hotel Convergence is Affecting Vacation Rentals 

Jeremiah Gall -
A dozen years ago, before HomeAway acquired VRBO and before vacation rentals had any presence with major online travel agencies (OTAs), rental managers were...
News

Leading Economic Indicators: Are Predictive Indicators Holding?

Amy Hinote -
Over the last two decades, experienced vacation rental professionals have predicted market performance using a set of economic indicators, including real estate activity, consumer confidence, unemployment, hotel performance, gas prices, international travel behavior, and vacation rental...
News

Former Sabre CEO Sam Gilliland Joins BookingPal Board of Directors

Alexa Nota -
BookingPal is pleased to announce the addition of Sam Gilliland to its board of directors. Gilliland is the former chairman and CEO of travel...
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