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COVID-19

10-year anniversary of the BP-Deep Horizon Oil Spill brings comparisons to COVID-19

Amy Hinote -
As the vacation rental industry faces challenges related to the spread of COVID-19, managers on the Gulf Coast are remembering another unanticipated, debilitating event...
COVID-19

Vacation Rental Occupancy Drops for Summer as Coronavirus-Related Shut Down Continues

Amy Hinote -
The economic effects of COVID-19 on vacation rental bookings are being felt across key leisure destinations as shelter-in-place orders, travel restrictions, and beach/ski closings...
COVID-19

COVID‐19 and Vacation Rental Payment Risk: THE BIG PICTURE

Ascent Processing Staff -
ASCENT has been helping merchants take credit card payments in the Vacation Rental (VR) industry for more than 20 years. We are, therefore, uniquely...
COVID-19

Airbnb to pay $250M to hosts for canceled bookings: “We want to fix this.”

Amy Hinote -
In a call today, Airbnb CEO Brian Chesky apologized to its hosts/suppliers for abruptly canceling March bookings in response to COVID-19 with no notice...
COVID-19

Understanding Aid Available through the Paycheck Protection Program for Vacation Rental Managers

Brooke Pfautz -
A Simple Guide to Help Vacation Rental Managers Understand Aid Available through the Paycheck Protection Program Undeniably, the vacation rental industry has been absolutely shaken...
COVID-19

Monthly Revenue Scenarios across Vacation Rental Markets as Travel Restrictions Extend

Amy Hinote -
How financially exposed are vacation rental managment companies to travel interruption caused by the spread of COVID-19? The answer varies across vacation markets and...
COVID-19

Vacasa issues new statement on furloughs and April reservations

Amy Hinote -
*This story has been updated from the previous version as we received new information from Vacasa. Vacasa Statement from Sarah Tatone, head of communications: Over the...
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COVID-19

Stay Alfred closes all properties for 8 weeks

Amy Hinote -
According to Spokane's The Spokesman, "Spokane Valley-based Stay Alfred is closing its properties nationwide for eight weeks, beginning April 1, to help reduce the...
COVID-19

Panel Discussion with Vacation Rental Leaders about Action Plans and Considerations: *Recording Available*

Amy Hinote -
"This is the storm no one predicted." VRM Intel hosted a panel discussion on Tuesday, March 24, to discuss current strategies, actions PMs are taking...
COVID-19

Latest Data Show Sharp Drop in Forward-Looking Occupancy for Vacation Rental Companies

Amy Hinote -
Over the last two weeks, booking pace in the US leisure-based vacation rental industry--for stays through July--has seen a significant slowdown as travel restrictions...
COVID-19

Florida Governor Issues Executive Order to Quarantine Travelers from NY, CT and NJ

Amy Hinote -
Florida Gov. DeSantis today issued an executive order directing anyone flying into Florida from an area with a substantial community spread of COVID-19, "to...
COVID-19

Help Vacation Rental Companies Get Federal Relief: A Message from VRMA Pres Toby Babich

Amy Hinote -
We've been receiving calls and emails asking how property managers can petition for federal assistance for vacation rental management companies. Below is a letter from...
COVID-19

Vacation Rental Management Companies Adapt Cancellation Policies to Extend Rebooking Dates and Offer Credits

Amy Hinote -
For small business owners, there is little that is more difficult than being faced with a circumstance in which they cannot make their customers...
COVID-19

Vacasa announces layoffs, executive pay cuts, and cuts in hours for others

Amy Hinote -
Earlier today, Vacasa notified employees it is laying off an unspecified number of workers, cutting the hours of others in half, and reducing executive...
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COVID-19

For Vacation Rental Management Executives: What Do You Need to Do Now?

Amy Hinote -
Over the past 72 hours, it has become clear that vacation rental managers are facing a much more serious impact from COVID-19 than previously...
COVID-19

Outer Banks Closes Doors to Visitors

Amy Hinote -
As reported by OBX Today, Dare County is restricting visitor access to North Carolina's Outer Banks beginning at 2 p.m. Tuesday.  Read entire article.  In response...
COVID-19

Who’s Your Director of First Impressions? Lessons from a Recovering 25-Year Director of Reservations

Connie Carlisle -
Leading a reservation call center for Kaiser Realty on the Alabama Gulf Coast for nearly 25 years—through 9/11, several devastating hurricanes, the oil spill...
COVID-19

CNN: Rich people are going to isolated vacation homes to “sit it out”

Amy Hinote -
In a segment on Saturday on CNN's Smerconish, talk show host Michael Smerconish discussed wealth disparity in the US with author Nelson D. Schwartz. "There...
COVID-19

Colorado Governor Closes Ski Operations Through March 22

VRM Intel Staff -
Last night, Colorado Gov. Jared Polis issued an executive order to close the state’s nearly 30 ski areas for one week amid the new coronavirus...
COVID-19

Airbnb changes “Extenuating Circumstances” cancellation policy to override managers and hosts

Amber Carpenter -
Today will mark the moment that we all realized that we were living in a world of complacency. We have become so enamored with...
COVID-19

Vacation Rental Booking in Leisure Markets is Holding Steady: Vacation Rental Booking Pace from March 5 to March 13

Amy Hinote -
According to current data—and in contrast to other sectors of travel—vacation rentals are performing better than anticipated in spite of COVID-19 concerns. We often talk...
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COVID-19

VRM Intel Schedules Online Conference for Vacation Rental Managers

Amy Hinote -
After successful VRM Intel Live! conferences in Destin and Gatlinburg, we were hoping to schedule more of these regional shows in 2020 to bring...
COVID-19

Current Data Shows Vacation Rental Booking Activity for Spring Break and Summer in US Leisure Destinations Still Strong, In Spite of Coronavirus Concerns

Amy Hinote -
As news circulated throughout the world about the highly contagious coronavirus, or COVID-19, the travel industry began to see increases in cancellations and decreases...
COVID-19

Webinar: Is the coronavirus affecting short-term vacation rental booking activity?

Amy Hinote -
With all the questions we've had this week about the potential slowdown in travel, we decided to ask the experts. Is it panic or...
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