*This story has been updated from the previous version as we received new information from Vacasa.
Vacasa Statement from Sarah Tatone, head of communications:
Over the past few weeks, coronavirus (COVID-19) has impacted individuals, communities and businesses across the globe. Every day, new travel restrictions and regulations are enacted. As of today, 36 U.S. states have “shelter in place” orders or similar mandates that limit or prohibit use of vacation rentals. As a result, we are unable to operate in many of the markets where we care for vacation homes. In response to the business impact we’re experiencing, we have made the difficult decision to furlough many of our valuable team members for approximately 90 days. We will pay 100% of the medical, vision and dental premiums for our participating furloughed employees and families.
We still have core members of our local teams caring for our homes, while also taking extra precautions to keep each other safe and healthy. In markets not impacted by travel restrictions and regulations, Vacasa will be honoring existing reservations, and continuing to accept new reservations. In markets that are temporarily shut down, we are securing each of the homes we manage upon the final guest’s departure and closing it for the duration of the local regulation. We are continuing to monitor this evolving situation closely, and we are adjusting our policies accordingly.
Once this crisis passes and demand for travel increases, we have every hope to bring the team back and continue on our path towards growth. During this time, we are keeping the health and safety of our guests, homeowners, employees and communities as our top priority. We remain committed to doing what we love: providing Vacasa homeowners and guests with reliable care.
As a result, many marketing, data, and on-the-ground staff members have been furloughed for 90 days.
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