Friday, December 5, 2025
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COVID-19

Dear Vacation Rental Industry: Letters from Vacation Rental Industry Executives

VRM Intel Staff -
In the vacation rental industry, facing crises is something we do well, from fires and earthquakes to hurricanes and oil spills. However, the seismic...
COVID-19

VacationRentPayment/Yapstone’s New Policy Delays Payments to Vacation Rental Managers by 30 days

Amy Hinote -
VacationRentPayment, a Yapstone payment processing facilitator widely used by vacation rental managers and homeowners, is notifying its property management (PM) customers that it will...
Marketing

What the Data Shows: Crafting digital strategies for COVID-19 and beyond

Jennifer Perez -
For many vacation rental companies, stability and routine flew out the window in mid-March—along with a significant portion of their income. Proven digital marketing...
COVID-19

Alabama’s tourism economy benefits from Florida Governor DeSantis’ shutdown of vacation rentals

Amy Hinote -
Alabama's tourism economy is getting a boost from Florida’s continued shutdown of vacation rentals as travelers who are unable to stay in vacation homes...
COVID-19

What is the cost of Airbnb’s recommended 24- to 72-hour “buffer” time between stays?

Amy Hinote -
Across the vacation rental industry, companies, associations, governments, and destination marketing organizations are proactively assessing new standards and augmented cleaning protocols to ensure guest...
COVID-19

Vacation Rental Occupancy Drops for Summer as Coronavirus-Related Shut Down Continues

Amy Hinote -
The economic effects of COVID-19 on vacation rental bookings are being felt across key leisure destinations as shelter-in-place orders, travel restrictions, and beach/ski closings...
COVID-19

Monthly Revenue Scenarios across Vacation Rental Markets as Travel Restrictions Extend

Amy Hinote -
How financially exposed are vacation rental managment companies to travel interruption caused by the spread of COVID-19? The answer varies across vacation markets and...
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COVID-19

The Importance of Deep Cleans – Let’s Get Real

Natalee Pfeifer -
Since submitting this article, COVID-19 has surfaced and ravaged the globe, the economy and this industry. Now, more than ever, it is the property...
COVID-19

Panel Discussion with Vacation Rental Leaders about Action Plans and Considerations: *Recording Available*

Amy Hinote -
"This is the storm no one predicted." VRM Intel hosted a panel discussion on Tuesday, March 24, to discuss current strategies, actions PMs are taking...
COVID-19

Latest Data Show Sharp Drop in Forward-Looking Occupancy for Vacation Rental Companies

Amy Hinote -
Over the last two weeks, booking pace in the US leisure-based vacation rental industry--for stays through July--has seen a significant slowdown as travel restrictions...
COVID-19

Help Vacation Rental Companies Get Federal Relief: A Message from VRMA Pres Toby Babich

Amy Hinote -
We've been receiving calls and emails asking how property managers can petition for federal assistance for vacation rental management companies. Below is a letter from...
COVID-19

Vacation Rental Management Companies Adapt Cancellation Policies to Extend Rebooking Dates and Offer Credits

Amy Hinote -
For small business owners, there is little that is more difficult than being faced with a circumstance in which they cannot make their customers...
COVID-19

For Vacation Rental Management Executives: What Do You Need to Do Now?

Amy Hinote -
Over the past 72 hours, it has become clear that vacation rental managers are facing a much more serious impact from COVID-19 than previously...
COVID-19

Outer Banks Closes Doors to Visitors

Amy Hinote -
As reported by OBX Today, Dare County is restricting visitor access to North Carolina's Outer Banks beginning at 2 p.m. Tuesday.  Read entire article.  In response...
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COVID-19

Who’s Your Director of First Impressions? Lessons from a Recovering 25-Year Director of Reservations

Connie Carlisle -
Leading a reservation call center for Kaiser Realty on the Alabama Gulf Coast for nearly 25 years—through 9/11, several devastating hurricanes, the oil spill...
COVID-19

Airbnb changes “Extenuating Circumstances” cancellation policy to override managers and hosts

Amber Carpenter -
Today will mark the moment that we all realized that we were living in a world of complacency. We have become so enamored with...
COVID-19

VRM Intel Schedules Online Conference for Vacation Rental Managers

Amy Hinote -
After successful VRM Intel Live! conferences in Destin and Gatlinburg, we were hoping to schedule more of these regional shows in 2020 to bring...
COVID-19

Current Data Shows Vacation Rental Booking Activity for Spring Break and Summer in US Leisure Destinations Still Strong, In Spite of Coronavirus Concerns

Amy Hinote -
As news circulated throughout the world about the highly contagious coronavirus, or COVID-19, the travel industry began to see increases in cancellations and decreases...
Education

VRM Intel Live! is heading to Gatlinburg, Feb 26, with advanced-level education and discussion for vacation rental managers

Amy Hinote -
Vacation rental professionals are heading to Tennessee in a few weeks for VRM Intel Live! Gatlinburg. The conference will be held on Wednesday, February...
Marketing

OTAs take on Google Vacation Rentals asking EU to investigate anti-competitive platform

Amy Hinote -
According to Bloomberg, Expedia Group Inc., TripAdvisor Inc. and more than 30 vacation rental providers asked the European Union to investigate how Google shows vacation rentals,...
Service

A Cotswold Welcome: Down-Home UK Hospitality with Andy and Sarah Smith, Honeypot Cottages

Ren Hinote -
November in jolly olde England. Cold. Drizzly. Gray. But, with a bit of luck, an occasional pop of sunshine. During a recent month-long stay,...
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Service

Setting Your Company Apart: Differentiating your vacation rental company from the competition with E.P.I.C. Hospitality™

Doug Kennedy -
Train hospitality through the heart and not the head by focusing on concepts such as empathy, patience, intuition, and compassion (EPIC). As I often say...
Education

VRM Intel Magazine Winter 2020 is Here!

VRM Intel Staff -
The Winter 2020 issue of VRM Intel Magazine is here. From the top of the marketing funnel to the gunk of deep cleans, this...
Sponsor News

What Is My Company Worth? A Back-of-the Napkin Analysis

Jacobie Olin -
We are currently in an interesting time in the vacation rental industry for M&A transactions. From VC-backed companies to private equity (PE) firms, hotels,...
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