All posts tagged "customer service"

What is hospitality? The dictionary defines it as “the friendly and generous reception and entertainment of guests,...

Online bookings in the vacation rental industry have been on the rise for a while. We are hearing from clients that anywhere...

  Senior Leadership: The Difference between Well Managed and Well Led It makes sense that part of...

When vacation rental (VR) managers walk down the aisles of industry trade shows, such as VRM Intel Live! or VRMA’s annual and regional...

Meredith Lodging LLC, based in Lincoln City, Oregon, announced today that it has acquired Oregon Shores Vacation...

The Internet reset the Vacation Rental (VR) market’s product life cycle as it took what was once...

“It is better to try to keep a bad thing from happening than it is to fix the bad thing once it has happened.” (English Proverb) For any owner or property manager who has ever received a negative review, these...

We put many price tags on guests. How much is a guest worth? How much did that...

April 1, 2013 –Don’t miss out on the chance to improve your property management company, meet and...

A few tips can help you ensure that you’re making the most of your front desk’s customer...