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Business

Why Your Business Should Have an In-House Information Technology Leader at the Table

Wendy Glover -
Technology growth and consolidation in the vacation rental industry have exploded over the past five years. In a market where there were only five...
Business

COVID-19’s Silver Lining: Growth of Property Technology in the Vacation Rental Industry

Lino Maldonado -
The COVID-19 pandemic has placed hardships on many throughout our society over the past year. Yet some of us might admit in hushed tones...
Business

Financial Planning: Connecting Your Business Ownership with Your Personal Goals

VRM Intel Staff -
Most successful business owners have a plan for their business, and quite often they have a mission statement. Mission statements usually spell out a...
Business

Third-Party Distribution Channels: Are OTAs Your Foe, Friend, or Frenemy?

Michelle Marquis -
My experience on this topic began with a foundation in the hotel industry where I saw distribution, revenue management, and use of online travel...
Business

Thinking Outside the (In)box: Using Email Marketing to Drive Bookings in Today’s Economic Climate

Jennifer Perez -
The world of travel is opening again. With COVID-related restrictions lifting and vaccine distribution expanding, the public is hungry for travel—and they’re booking vacation...
Business

Stand Out from the Crowd by Teching Up Your Rental Property

Sean Miller -
We’ve seen a rising wave of professionalization sweep across the vacation rental industry in recent months as property managers and owners have responded to...
Business

New Vacation Rental Data Standards in a Post-Pandemic World

Melanie Brown -
Experts in many fields, from economics to health care, have referred to COVID-19 as an accelerator that escalated shifts in societal behavior. The pandemic...
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Business

OTAs: The End of Property Management as We Know It

Alex Nigg -
  A $70 Billion Difference  A manager at one of the three big global listing platforms recently told me, “There is no doubt that rent-by-owner has...
Business

How to Avoid Making Costly Mistakes When Selling Your Vacation Rental Business

Ben Edwards -
With many of us experiencing a pandemic rebound, operating cash and earnings are at all-time highs.  Each of us would be lucky to “go out”...
Business

Helping Your Guests Create Memories that Matter One Experience at a Time

Chris Taylor -
A guest’s memories of a vacation can be different from their true experience and are sometimes shaped by a single event. That is why...
Business

The Value of Asking Questions to the Guest Experience, Your Work Environment & Beyond

Ali Cammelletti -
Questions are a critical foundation of all relationships that we experience in life. They are said to create learning or liking, and, in the...
Business

Remote Controls: The Property Manager’s Ultimate Frenemy

Paula Caballero -
How can something so small be so infuriating? No, we’re not talking about mosquitos. At least you can kill those.  Remote controls are the ultimate...
Business

Will this Ever End: Yet Another Canadian Government Shutdown Has Property Managers Feeling like Groundhog Day

Heather Bayer -
Someone once told me that, to the majority of our US friends, Canada is like the attic in their homes. They know it’s up...
Business

The Importance of SEO to Your Vacation Rental Website and Marketing Strategy

Jill Highsmith McGee -
When I tell people I’m a search engine optimization (SEO) specialist, I see their eyes glaze over. I often resort to a short response...
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Business

Taxes for Vacation Rentals: Six Ways You Can Help Cut Your Homeowner’s Taxes

Jonathan Cunningham -
Property managers get all kinds of questions from homeowner clients, and sometimes these are tax and financial questions. Homeowners may share tax-relevant information with...
Business

Jeremy Gall Discusses Challenges & Opportunities: Where Is Vacation Rental Management Heading?

Jeremiah Gall -
When we started Breezeway in 2016, few companies in the vacation rental ecosystem were talking about property care and operations. Managers were focused on...
Business

VRM Careerists: Seasoned VR Pro Laik Lepera, Director of Operations at Village Realty

Paula Caballero -
Three seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is continuing to...
Business

VRM Careerists: Seasoned VR Pro Julie Byrd, Vice President of Sales at Cabo Villas

Paula Caballero -
Three seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is continuing to...
Business

VRM Careerists: Seasoned VR Pro Gail Boisclair and How She’s Survived & Thrived in the Industry

Paula Caballero -
VRM Intel is diving into the lives of the careerists among us: those managers who have made it over the river and through the...
Business

Reinventing Your Business’ Front Line for a Better Guest Experience

Steve Trover -
The excited family pulls up to their rental home for a highly anticipated week of vacation. Everyone jumps out of the vehicle, and they...
Business

Preparing Your Company to Sell Part 2: Staff and Management Contracts

Jacobie Olin -
In the first article of this series in VRM Intel Magazine’s winter issue, we focused on your company’s financials as a way to prepare...
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Business

Hand-to-Hand Combat: Winning the Battle for Direct Bookings

Doug Kennedy -
For years now, vacation rental companies have been fighting desperately to win back market share from third parties, such as online travel agencies (OTAs),...
Business

Amid Unemployment Benefits & Hiring Struggles: How to Attract & Retain a Seasonal Workforce

Sue Jones -
The war for talent continues to plague businesses into summer 2021. Just one year ago in April and May, we saw unemployment rates in...
Business

Is Influencer Marketing the Right Tactic for Your Vacation Rental Business?

Jodi Bourne -
Scrolling through online vacation rental marketing and management forums will quickly reveal the story of what many professional owners and property managers think of...
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