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OTAs

Latest News

Expedia’s CEO Heading to Uber

Amy Hinote -
According to the New York TImes, Uber has selected Expedia CEO Dara Khosrowshahi to take over the CEO role left vacant after the controverisal resignation of...
OTAs

Skift Reports on the Current State of Relationships Between OTAs and Hoteliers

VRM Intel Staff -
Most major hotel company CEOs are still insistent that their direct booking pushes are working, but they’re candid about also maintaining ties with major...
OTAs

Mike Murray: “The big OTAs will NOT start treating hotels fairly.” And other things that will not happen this year.

Amy Hinote -
A great deal of what we read nowadays is predicting how the travel market will change and how hoteliers need to pre-emptively adapt in...
Latest News

Expedia CEO Dara Khosrowshahi on HomeAway Performance: “These changes represent industry best practices and serve to improve the overall experience and protection of our...

Amy Hinote -
Last week, as part of its Q2 2017 earnings call, Expedia provided an update on HomeAway activity. According to Expedia CEO Dara Khosrowshahi, “We recently...
News

NAVIS Introduces First-to-Market Solution to Recent Vacation Rental Listing Site Changes

Dan Kline -
BEND, Ore. (August 10, 2017) – NAVIS, the No. 1 reservation sales and marketing technology provider for the hospitality industry, this week revealed the...
Marketing

3 Step Strategy to Protecting Your Vacation Rental Brand

Vince Perez -
I will preface that there is no “silver bullet” to brand independence,  It takes a combination of hard work, ability to adapt to new...
Marketing

Vacation Rental Managers and Owners: HomeAway Chaos – Round 3

Vince Perez -
  "What is next?"  This is the burning question we get from clients who are frustrated with the continued policy changes that are negatively impacting...
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OTAs

Hotels Plan Lobbying Push Over Priceline-Expedia “Monopoly”

VRM Intel Staff -
The U.S. hotel industry plans to step up a lobbying and public relations attack on Expedia Inc. and Priceline Group Inc., hoping to convince consumers and members...
News

Petition Requesting Investigation of Expedia and Trip Advisor Circulates Among Homeowners

Amy Hinote -
"We urge you to hold hearings on the duopolistic practices of Expedia and Trip Advisor," states the petition. "Since Expedia bought the host of...
OTAs

HomeAway Hides Traveler’s Emails Until After After Booking is Confirmed

Amy Hinote -
HomeAway announced this week that it is no longer sharing traveler email addresses with homeowners and property managers until after the booking is confirmed. According to...
News

What if the industry assumptions about OTAs are wrong?

Amy Hinote -
OTAs are forming a consensus on how vacation rental managers should operate, but what if they are wrong? The vacation rental industry is finding itself...
OTAs

Hotels Work to Regain Business Lost to OTAs

VRM Intel Staff -
Major hotel chains are engaging in an online turf war with the very travel sites that have helped drive their businesses. Marriott International Inc., Hilton...
News

AHLA lobbying effort influences Elizabeth Warren and Diane Feinstein to take on “concerns about the short-term rental industry”

Amy Hinote -
The American Hotel & Lodging Association (AHLA) is in the process of implementing a proactive strategy to rein in professional short-term rental operators. According to a...
Marketing

PR Example: Educating homeowners and pushing back on OTAs

Amy Hinote -
The following article was printed on June 17 in Nova Scotia's Chronical Herald, features Jayne McCaw, owner of Jayne’s Cottages in Ontario, and provides...
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OTAs

Asked and Answered: Am I Too Dependent on Listing Sites?

VRM Intel Staff -
I learned this new phrase a few weeks ago when one of my beautiful daughters was driving me crazy by asking over and over...
Latest News

Is HomeAway Quietly Increasing Their “Service Fee” for Travelers?

Amy Hinote -
Homeowners and managers are reporting that HomeAway has been quietly inching up the service fee, in some cases over 12%. "Since price is an important...
Education

Free Webinar: Hotels, OTAs, Metasearch or Rentals: Who’s Winning in Traffic and Conversion?

Amy Hinote -
In the never-ending battle for online accommodation shoppers, OTAs, major hotel brands, metasearch and private accommodation sites have become ever more aggressive and innovative...
Latest News

The Coming Wave in Vacation Rentals: HomeAway Evangelist John Suzuki Talks 2017 Trends, Service Fee, Best Match, and More.

Amy Hinote -
We had an opportunity to chat with John Suzuki, who gave the closing presentation at VRM Intel Live! in Destin, Florida, last month. Suzuki...
Latest News

HomeAway is trying to remove your property name. Here’s why you can’t let them.

VRM Intel Staff -
"Listing Title; can you omit the name of the villa?" The quote above is part of a recent email correspondence from HomeAway. The full transcription...
Latest News

Airbnb purchases Luxury Retreats

Amy Hinote -
Airbnb moved into the luxury vacation realm Thursday, saying it's acquired high-end vacation rental company Luxury Retreats. Airbnb declined to disclose the financial terms...
Latest News

Jon Gray, Mariano Dima Leave HomeAway

Amy Hinote -
As of Monday, HomeAway's chief revenue officer Jon Gray and chief marketing officer Mariano Dima are no longer with the company, indicating a change...
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Latest News

Airbnb vs. HomeAway: Who is Winning the Race to the Top of the Vacation Rental Industry?

VRM Intel Staff -
There’s an ongoing debate about Airbnb and HomeAway and which company is going to win out as the leading marketplace for of private accommodations....
Latest News

RealTimeRental Spins Off RentalRetreat.com

VRM Intel Staff -
RealTimeRental vacation rental software announced today that it intends to spin-off RentalRetreat.com as an independent company. The distribution channel has been highly successful, and...
Latest News

Forbes article misses by a mile on TripAdvisor Vacation Rentals prediction

Amy Hinote -
Forbes published an article this week written by contributor Peter Lane Taylor entitled “Watch Out, HomeAway and Airbnb: Here's Why TripAdvisor May Be Your...
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