Steve Craig


Steve Craig is the recognized national authority on Vacation Rental Housekeeping. After working as systems manager for a division of the American Hospital Supply Corporation Steve started his adventure in housekeeping with his own cleaning company in 1984. Craig Services Management was actively servicing 17 resorts throughout the state of Florida by the time Steve sold it in 1985 and started his consulting business ProResort Housekeeping in 1986. Since this time Steve has: consulted with over 200 vacation rental, vacation ownership, and destination resorts throughout the US, Canada, the Caribbean and Mexico; published over 300 articles and newsletters, including the Vacation Rental Housekeeping Professionals (VRHP) newsletter where he served as founder and Director for the past 13 years; spoken at numerous industry conferences by NTC, ARDA, VRMA , FVRMA, CFRMA, Colorado Lodging Association, California Lodging Association and VRHP seminars; and designed and overseen installation of 13 on-premise laundries across the country. Throughout his entire career Steve has stayed abreast of cutting edge technologies, legal, and operational changes in the vacation rental housekeeping industry. Steve has worked directly with numerous product manufacturers to test their products and share his findings. From new product evaluations, to labor laws, to the latest software programs Steve has recognized, monitored, evaluated, and shared their impacts on the Vacation Rental Housekeeping industry.