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Beyond Self-Taught: Why RevProf Exists

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Sarah Franzen
Sarah Franzenhttps://www.revzen.com/
Sarah Franzen is a proud Minnesota-native, now based full-time in Virginia for the past 20+ years. She completed her undergraduate education at the University of Minnesota where she earned two, seemingly disparate degrees – a Bachelor of Music in Classical Vocal Performance and a Bachelor of Science in Business Statistics. Over the course of the next several years, she went where the Army told her to go (as a military spouse), and completed her graduate degrees at San Jose State University (M. Music) and the University of Georgia (MBA). Over the past 25+ years, Sarah’s career has included various roles in multiple industries, including mom, public school classroom teacher, adjunct music professor, business owner, hotel business development, hotel revenue management, and finally, vacation rental revenue management and analytics. Sarah’s most recent role and muse is REVZEN. REVZEN is the culmination of her vocational experiences thus far and marries her passions for education, revenue management and data, and the short-term rental industry.

Revenue management has long been shaped by autodidacts. Many of us (me included)
entered short-term/vacation rental revenue management without a formal academic
pathway or professional association to guide us. We learned by doing. We tested
hypotheses, observed outcomes, refined assumptions, and developed judgment
through experience. This autodidactic tradition has produced some of the most capable,
adaptable, and analytically curious professionals in the field. Autodidactic learning is not
a weakness of revenue management. It is one of its defining strengths.

It is also incomplete on its own.

Self-directed learning offers autonomy, speed, and deep ownership of one’s craft;
however, when practiced in isolation, it carries a structural risk: the autodidact often
lacks sustained, principled challenge to their thinking. When individuals act as their own
primary source of validation, success can reinforce existing beliefs while failure is often
attributed to external factors. Over time, confidence may grow faster than scrutiny.

This dynamic is not unique to revenue management; it is a well-documented cognitive
tendency. In a discipline where outcomes are probabilistic, context-dependent, and
shaped by human behavior, unchecked assumptions can quietly harden into doctrine.
Learning may continue, but rigor can diminish without exposure to alternative
interpretations and informed critique.

RevProf was founded with a particular view of education in mind, one that predates
modern credentialing, rooted in classical traditions. In classical education, learning is
not defined by passive consumption of information. It is defined by shared inquiry,
disciplined debate, and reflective practice. Knowledge is developed through dialogue.
Understanding is refined through challenge. Growth occurs through engagement with
others who are equally committed to the pursuit of truth rather than the defense of their position.

This philosophy does not reject self-directed learning; it assumes it. Classical education
expects the learner to arrive prepared, curious, and willing to test ideas in public. The
role of the community is not to instruct unilaterally, but to sharpen thinking through
discourse. RevProf was intentionally designed to model this kind of educational
experience, one where community provides the forum, structure, and accountability
necessary for rigor.

My perspective on autodidactic learning and classical education has been shaped not
only by my work in revenue management, but also by my background as a formally
trained musician. In the arts, there has long been debate about the role of formal
education versus experiential or self-directed learning. History is rich with exceptional
self-taught musicians, just as it includes formally trained artists whose technical mastery does not always translate into expressive depth. The distinction has never been about legitimacy or talent; it has been about process.

What formal musical training offered me was not superiority, but immersion in a classical educational model. Growth occurred through lessons, ensemble rehearsals, juries, and masterclasses – settings defined by dialogue, critique, and reflection, in which ideas (musical and otherwise) were exposed, questioned, refined, and occasionally (ok, often) dismantled. Experiential learning was not replaced; it was refined through structured challenge.

Revenue management functions in much the same way. It is not a purely technical
discipline, nor is it reducible to tools, models, or dashboards. It requires interpretation,
restraint, and judgment informed by context. When practiced in isolation, even by highly capable professionals, there is risk that habits are reinforced without examination and assumptions persist without challenge.

The lesson from the arts is not that formal instruction is inherently superior, but that
learning deepens when ideas are examined in community rather than developed in
isolation.

RevProf did not begin as an association; it emerged from relationships. My co-founders
and I initially connected as acquaintances, meeting at conferences or via LinkedIn,
drawn together by a mutual awareness of one another’s work and each of us operating
largely within our own professional vacuums. What began as cordial introductions
grounded in shared experiences gradually evolved into substantive dialogue. Over time,
we began to share our thoughts openly, testing frameworks, challenging interpretations,
and questioning assumptions. Through this process, our relationships deepened. We
became colleagues, then collaborators, and ultimately, close friends.

What distinguished our relationship from others was intentional vulnerability. We shared
ideas before they were polished. We articulated reasoning aloud and allowed it to be
tested. Any disagreement was welcomed as a tool for clarity rather than avoided as a
threat. That process materially changed how each of us approached and ultimately
practiced revenue management. It also clarified something that was missing in the
profession: a structured, peer-driven environment where thoughtful challenge was not
incidental, but foundational.

RevProf exists today to provide a modern forum for classical education within revenue
management. It is not designed to replace autodidactic learning, nor to promote a single methodology, or prescribe uniform solutions. Instead, it is grounded in the belief that professional excellence emerges through shared inquiry, disciplined debate, and
reflective practice… And that community is what makes this possible at scale.

Revenue management is inherently contextual. Markets differ. Inventory differs.
Constraints differ. Yet the discipline advances when we engage across those
differences, submitting ideas to scrutiny and strengthening judgment through dialogue.

Joining RevProf is not an admission of deficiency. It is an acknowledgment that even
the most capable self-learner benefits from principled challenge, and that rigor is
sustained through community. Engaging openly with peers in classical-style discourse
requires vulnerability. It means presenting ideas that are still forming, being willing to
revisit and sometimes revise long held beliefs and accepting that growth often begins
with uncertainty. In a profession that often rewards confidence, this can feel
uncomfortable. Yet across disciplines, meaningful development is rarely the product of
isolation. Research in education and organizational learning consistently shows that
learning deepens through social interaction, feedback, and reflection. Revenue
management is no exception. RevProf aims to provide a professional environment
where this kind of engagement is expected, supported, and respected. While it is
possible to advance alone, it is rarely optimal.

RevProf represents a collective commitment to treating revenue management as a
discipline worthy of thoughtful education – through dialogue rather than dogma, inquiry
rather than isolation. It reflects our belief that the discipline’s future depends not only on better tools or more data (but those, too), but on stronger professional conversation.

As a co-founder, I believe deeply that revenue management, like music, is refined
through shared practice. You do not have to do this work alone. More importantly, you
are better positioned to do it well when you do not.

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