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The Opportunities In Between: Capturing the Niche Markets Others Don’t

There’s an old Irish blessing that goes, “May the holes in your net be no larger than the fish in it” (or so the...

Is Wyndham Destinations getting ready to spin off Wyndham Vacation Rentals North America?

Last year, as Wyndham Worldwide split into two publicly traded companies, Wyndham Hotel and Resorts (NYSE: WH) and Wyndham Destinations (NYSE: WYND), and announced that it had sold its market-leading...

The 2019 Vacation Rental Management Web Store

Vacation rental management websites have come a long way in the past decade. The addition of quotable rates, professional photos, advanced filtering, comparison shopping, mobile-friendly design, new...

Self-Care in an Industry of Service

Having grown up in the hospitality industry, I was taught to always put the guest’s needs first. This mindset eventually led me to put...

How to Sign More New Homeowners… and Keep the Ones You Already Have!

As I often say in on-site workshops, “If you want to get as much business as everyone else gets, then do the things that...

Is it Time to Update Your Social Impact Strategy?

When a guest is considering renting a vacation home, purpose, cost, and location remain top considerations. Increasingly, however, guests, owners, prospective employees, and regulators are...

Coming to a City near You: As vacation rentals grow in popularity, so do the regulations to stop them

The 2018 legislation season brought the vacation rental industry some high highs, low lows, and everything in between. Cities that had been embattled for...
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Journey Mapping: Attract and Retain Employees by Mapping the Employee Experience

In today’s economy, when unemployment is at a 30-year low, the biggest challenge employers face is just how hard it is to attract the...

In the Eye of the Storm: Lessons Learned in the Wake of Hurricanes Florence, Michael, and Others

Hurricane Florence Hurricane Florence made landfall near Wilmington, North Carolina, on Friday, September 14, then inched its way west into South Carolina as a tropical...

Podcast Roundup: VRMs Light Up the Airwaves with Direct Booking Discussions

Although the Second Annual #BookDirect Guest Education Day is winding to a close, vacation rental managers, homeowners, and industry influencers are keeping the discussion...

UK Agency Addresses Misleading OTA Sales Tactics

Updated February 6, 2019 with statements from Expedia and Booking.com. The UK’s Competition and Markets Authority (CMA) announced today it has taken action against Expedia,...

Vacation Rental Marketing: The Book Direct Blueprint

Reinventing The Wheel #bookdirect day won't bring you direct bookings - This article will. Tomorrow (February 6th) is #bookdirect day but there's a lot more to...

Property Managers Discuss Their OTA Distribution Strategies

Strategic distribution has become one of the hottest topics in the vacation rental industry. As the speed of OTA technology and policy changes increases,...

Vince Perez: The Rise of Direct Bookings in the Vacation Rental Industry

In the past few months, I have had the privilege of sitting on industry panels with some very smart people who represent different approaches...
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How Hotels Push Direct Bookings and Seek OTA Independence

As property managers and homeowners rally to promote direct bookings and build OTA independence, so too are the vacation rental industry's comrades in the...

Exceptional Stays Drives Direct Bookings with the Human Touch

“OTA independence is essential to our business strategy,” said Christina Casas, founder and CEO of Exceptional Stays. “We decided long ago that we had...

Drop the Mic: A look behind the scenes with VRM podcasters Sarah Bradford and Tim Cafferty

Over the past year and a half, Sarah Bradford and Tim Cafferty have become household names in the vacation rental industry, thanks to their...

The Winter 2019 VRM Intel Magazine Issue is Here

Coming to a mailbox near you, the Winter 2019 VRM Intel Magazine issue is here.   Here are some of the articles you will find in this issue: ...

Are You a Modern Elder? Vacation Rental Owner Keren Cinzio Discusses Former Airbnb Exec’s Book and Putting Wisdom to Work

My husband, Ken, and I recently finished reading Chip Conley’s book, “Wisdom @ Work, The Making of a Modern Elder”. It was good timing...

Be a Friend to Your Mayor and Create Good Regulations

The late, great Boston mayor Tom Menino once told me, “Hey, Matt, we’re drinking from a fire hose with a straw. If people give...

Vacation Rental Competition Show Comes to Netflix

Netflix users in the US can add another vacation rental reality series to their watch list: “Instant Hotel.” The Aussie reality competition show pits...
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Emerald Coast by Owner Acquires DestinFlorida.com, Expands Direct Booking Effort

Emerald Coast by Owner (ECBYO.com) announced yesterday that it has acquired regional site DestinFlorida.com in an equity exchange for an undisclosed amount. Both sites...

New Orleans City Council Advances Vacation Rental Ban

Earlier today, the New Orleans city council voted unanimously to advance a proposed ordinance to restrict short-term rentals outside of commercial zones to owner-occupied properties,...

Property Manager The Redwoods In Yosemite Helps Keep National Park Clean During Government Shutdown

As the US government nears a record shutdown, the National Park Service is among the agencies that has had to furlough staff, leaving parks...

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