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Technology

HomeAway Software Has a New Interim GM: Ryan Hutchings

Amy Hinote -
HomeAway Software announced today that it has named Ryan Hutchings as its new General Manager, replacing Cliff Vars. In this role, Hutchings will oversee...
Latest News

Opinion: Why The Vacation Rental Industry Needs Ratings 

Alex Nigg -
Consistency Drives Convergence In a recent USA Today article on why Airbnb and similar sharing economy businesses are dwindling in popularity, this quote caught my eye: “Travelers say they’re tired of the unknown.”   Why is...
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Expedia CEO on HomeAway: “We bought the Craigslist of vacation rentals.” #SkiftForum

Amy Hinote -
At the recent Skift Global Forum, Expedia CEO Mark Okerstrom fielded on-stage questions from Skift founding editor, Dennis Schaal, about the progress the company is...
News

HomeAway and Expedia Group Presidents Predict Next 10 Years of Travel and Tech

Alexa Nota -
In a fireside chat at HomeAway’s Rezfest yesterday, HomeAway president John Kim and Expedia Group brand president Aman Bhutani discussed what they see coming in...
Education

Skift Global Forum, Sep 27-28: Hear from Airbnb, Expedia, Google, Booking and TripAdvisor

Amy Hinote -
VRM Intel is partnering with Skift Global Forum taking place September 27-28, 2018 in New York, NY. Use code "VACATION" to save 20% off your ticket. Skift...
Marketing

What Vacation Rentals Can Learn from the OTA Wars

Amber Mayer -
Is there any end in sight to the booking battle between hotels and OTAs? Can we at least expect a change in terminology so...
Service

Great Experiences Begin with Genuine Connections

David Kornblith -
Great experiences are the cornerstone to driving new and repeat guests. Creating memories are what a vacation is all about. Because not all guests...
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Latest News

The Rise of Brands in the Vacation Rental Industry

Alex Nigg -
Branding, they say, is everything. If you’re starting a company, one of the first things you’ll hear is that you need a strong brand. People...
Regulations

A Case for Vacation Rental Advocacy: The direct impact of local regulations

Philip Minardi -
It wasn’t his story that shook me. It was the way he fought back the tears. On any given night, the US government and public...
Marketing

HomeAway’s Jeff Hurst Discusses Industry Growth, Technology, and HomeAway’s Business Model

Amy Hinote -
HomeAway remains the undeniable leader in delivering third-party revenue for core vacation markets in the United States. Expedia’s purchase of the company in late...
Latest News

The Future of OTA Guest Fees for Vacation Rentals: Airbnb, Booking, Expedia/HomeAway Have Conflicting Views on a Fee for Travelers

Amy Hinote -
Airbnb started it. We all know the story by now. Airbnb founders Brian Chesky and Joe Gebbia couldn't afford to pay rent in their San...
Latest News

Technology-enabled Property Management Lodging Platforms

Steve Milo -
The vacation rental industry is undergoing a rapid transformation in terms of both market growth and in the operational and lodging side. With the...
Marketing

Google Hotels: Not The Magic Bullet

David Angotti -
Are Google Hotel Ads the best way to grow your brand? Is this the answer to the ongoing issues with OTAs? This is a...
Latest News

HomeAway’s New Listing Agreement Leads to More Frustration Among Vacation Rental Managers

Amy Hinote -
Expedia-owned HomeAway recently released an updated Listing Agreement for Property Managers which includes language for integrated property managers (PMs) that is causing anxiety in the...
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News

Expedia CEO discusses HomeAway’s 2017 performance, match back, and relationship with suppliers

Amy Hinote -
In after-hours trading, Expedia, Inc. shares fell 17 percent as the company missed analysts' quarterly profit estimate on higher marketing expenses. While there is much...
News

HomeAway raises subscription fees 25% and adds new transactional fees for vacation rental managers

Amy Hinote -
This week Expedia-owned HomeAway announced recent changes to its revenue model for vacation rental managers. The new pricing and fee structure includes a 25 percent...
News

Expedia CEO Discusses HomeAway’s Q3 Growth: “They are just pushing a ton of change.”

Amy Hinote -
Despite an active hurricane season, strong third quarter performance by HomeAway provided Expedia with much needed positive talking points during today's earnings call, as newly...
Latest News

Who is the next disruptor in the vacation rental industry?

Amy Hinote -
Travelers have been staying in vacation homes for centuries, but it wasn’t until the emergence and disruption of VRBO.com and Airbnb that the industry...
Latest News

Expedia’s CEO Heading to Uber

Amy Hinote -
According to the New York TImes, Uber has selected Expedia CEO Dara Khosrowshahi to take over the CEO role left vacant after the controverisal resignation of...
Latest News

Expedia CEO Dara Khosrowshahi on HomeAway Performance: “These changes represent industry best practices and serve to improve the overall experience and protection of our...

Amy Hinote -
Last week, as part of its Q2 2017 earnings call, Expedia provided an update on HomeAway activity. According to Expedia CEO Dara Khosrowshahi, “We recently...
Latest News

RedAwning CEO Tim Choate on $40 million raise: “The market opportunity is essentially unlimited”

Amy Hinote -
RedAwning recently announced it has secured $40 million in a Series A funding round led by Boston-based growth equity firm Silversmith Capital Partners. RedAwning primarily...
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OTAs

Hotels Plan Lobbying Push Over Priceline-Expedia “Monopoly”

VRM Intel Staff -
The U.S. hotel industry plans to step up a lobbying and public relations attack on Expedia Inc. and Priceline Group Inc., hoping to convince consumers and members...
OTAs

HomeAway Hides Traveler’s Emails Until After After Booking is Confirmed

Amy Hinote -
HomeAway announced this week that it is no longer sharing traveler email addresses with homeowners and property managers until after the booking is confirmed. According to...
Latest News

Is HomeAway Quietly Increasing Their “Service Fee” for Travelers?

Amy Hinote -
Homeowners and managers are reporting that HomeAway has been quietly inching up the service fee, in some cases over 12%. "Since price is an important...
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