Thursday, December 4, 2025
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Business

Inhabit IQ Appoints New Leader for Digital Marketing Services Group

Inhabit IQ -
Dawn Yeskulsky to expand services and build on the company’s legacy of customer-focused results. Inhabit IQ®, a unique collective of tech-forward products serving the residential,...
Business

YOUR Memory Factory: Creating Lifetime Memories for Guests with those They Cherish Most

Doug Kennedy -
Instead of manufacturing a physical product, your factories create something more important to most humans—lifetime memories with those they cherish most. Recently, while presenting hospitality...
Business

OTAs: The End of Property Management as We Know It

Alex Nigg -
  A $70 Billion Difference  A manager at one of the three big global listing platforms recently told me, “There is no doubt that rent-by-owner has...
Business

Helping Your Guests Create Memories that Matter One Experience at a Time

Chris Taylor -
A guest’s memories of a vacation can be different from their true experience and are sometimes shaped by a single event. That is why...
Business

The Value of Asking Questions to the Guest Experience, Your Work Environment & Beyond

Ali Cammelletti -
Questions are a critical foundation of all relationships that we experience in life. They are said to create learning or liking, and, in the...
Business

Jeremy Gall Discusses Challenges & Opportunities: Where Is Vacation Rental Management Heading?

Jeremiah Gall -
When we started Breezeway in 2016, few companies in the vacation rental ecosystem were talking about property care and operations. Managers were focused on...
Business

VRM Careerists: Seasoned VR Pro Laik Lepera, Director of Operations at Village Realty

Paula Caballero -
Three seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is continuing to...
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Business

VRM Careerists: Seasoned VR Pro Julie Byrd, Vice President of Sales at Cabo Villas

Paula Caballero -
Three seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is continuing to...
Business

VRM Careerists: Seasoned VR Pro Gail Boisclair and How She’s Survived & Thrived in the Industry

Paula Caballero -
VRM Intel is diving into the lives of the careerists among us: those managers who have made it over the river and through the...
Business

Reinventing Your Business’ Front Line for a Better Guest Experience

Steve Trover -
The excited family pulls up to their rental home for a highly anticipated week of vacation. Everyone jumps out of the vehicle, and they...
Business

Hand-to-Hand Combat: Winning the Battle for Direct Bookings

Doug Kennedy -
For years now, vacation rental companies have been fighting desperately to win back market share from third parties, such as online travel agencies (OTAs),...
Business

Amid Unemployment Benefits & Hiring Struggles: How to Attract & Retain a Seasonal Workforce

Sue Jones -
The war for talent continues to plague businesses into summer 2021. Just one year ago in April and May, we saw unemployment rates in...
Business

Property Management Newcomer Casiola: How their Fresh Look at the Industry is Making them Successful

Amy Hinote -
This past February, I pulled into the driveway of my Orlando vacation rental around 9:00 p.m. on a Saturday night. It’s always unsettling to...
Business

How to Educate & Improve your Team’s Performance

Paul Bergeron -
Operational efficiency is difficult to measure, but imperative to your business’ success.  Ben Edwards of Weatherby Consulting offered a virtual session in March as part...
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Business

Staffing: Internal vs. External Field Teams

Paul Bergeron -
Few would argue against the statement that a vacation rental operator’s most critical function is handled by the cleaning and maintenance teams. What can...
Business

The Importance of Guest Communication to Vacation Rental Management

Paul Bergeron -
“Vacation rental managers have historically taken a reactionary approach to in-stay communication: leave the guest alone and be ready to respond when needed. Today,...
Business

Operational Trends in Vacation Rentals: How to Cope with More Work & Less Time

Paul Bergeron -
“Without a doubt, the pandemic has made the job of property managers harder. There’s an increased emphasis, quite rightly, on standards and cleanliness, and...
Business

How to Accelerate Growth in Vacation Rentals through Owner Acquisition

Paul Bergeron -
“It’s clear that there is still so much room for growth in the vacation rental industry. Demand isn’t the issue, and guests are increasingly...
Business

Property Managers as Hospitality Providers and the Future of Service

Paul Bergeron -
There’s a push-pull situation emerging in vacation home rentals where operators must determine the right balance between how much touch-free service they can or...
Business

VRM Careerists: Cort Roussel

Paula Caballero -
  Four seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is diving into...
Business

VRM Careerists: Kelly Keys Wilson

Paula Caballero -
  Four seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is diving into...
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Business

VRM Careerists: Ryan Christopher

Paula Caballero -
  Four seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is continuing to...
Business

VRM Careerists: Kathleen Holmes

Paula Caballero -
  Four seasoned VR pros share how they have survived and thrived in the industry.  If there is one universal truth about vacation rental managers, it’s...
Business

Takeaways from Airbnb’s First Earnings Call as a Publicly Traded Company

Amy Hinote -
Yesterday, Airbnb held its first earnings call as a publicly traded company following the release of its Q4-2020 financials. For vacation rental managers listing...
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