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OTAs

Potential Yapstone/ VacationRentPayment Hack on HomeAway?

Potential Yapstone/ VacationRentPayment Hack on HomeAway?
mm
VRM Intel Staff
September 20, 2015

Over the last two days, there have been several reports that home owners listing on HomeAway’s sites received a letter from Yapstone (VacationRentPayment) informing them that personal information from HomeAway payments application may have been accessed by unauthorized persons between July 15, 2014 and August 5, 2015.

According to the letter, if you did not get a letter, your information was not exposed.  You can contact Yapstone at  877-238-3816, Monday through Friday 9 AM to 7 PM EDT.

One customer wrote, “Just received my letter. Possible unauthorized access to email address, date of birth, bank account info, and in some cases names, physical address, and social security numbers.”

Update: On Sep 20, HomeAway responded to the situation with a statement. 

Vacation Rent Payment Security Breach on HomeAway

 

Vacation Rent Payment Yapstone Credit Card Breach HomeAway

In the thread in the HomeAway Community forum, there is significant confusion and concern regarding the letter that many home owners have received.

We will research this more, but if you also received the letter, please comment below.

 

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0 Comments

  1. Deanna Johnson says:
    September 30, 2015 at 7:18 pm

    I also received the letter, it almost seems as if it is a marketing attempt by Experian, please respond

    Reply
  2. Vikki Salmela says:
    September 23, 2015 at 12:24 am

    I received the letter, and don’t know what to trust. I was going to sign up, when they asked me for my social security number and other personal information. Why do they need it if they have it and it got compromised. I am afraid to give my social to anyone who sends a letter to me in the mail. I do not recall having to give that information to Anthem when they were breached and offered protection. I do not feel good at all about giving my information out to a company that just allowed it to be possibly hacked.

    Reply
  3. Pingback: HomeAway responds to Yapstone/ VacationRentPayment Letter to Homeowners -
  4. Ginny Southwick says:
    September 21, 2015 at 6:04 pm

    I received the same letter. Please let me know if I should be concerned.

    Reply
  5. Lisa Wahl says:
    September 20, 2015 at 2:52 pm

    I received the same letter, dated 9.11.15. No traveller information breached, just us homeowners. Quote-Arranged 2 years of credit protection servies from Experian at no cost to you throug Expeirans ProtectMyID alert service which includes – 24 months credit monitoring services, insurance reimbursement policy and educational materials and access to expert fraud resolution representatives. Unquote

    Reply

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OTAs
September 20, 2015
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VRM Intel Staff

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