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CATEGORY

Marketing

Customer Loyalty Versus Customer Trust

Building a Relationship Through Social Branding Brand loyalty rarely exists in todayโ€™s culture. In the vacation rental industry, we see people changing where they stay...

10 Tips for Successful Distribution

Nearly 70 percent of all reservations are driven by online channels, an incredible statistic from Phocuswright. From what weโ€™ve seen, this change in user...

Share San Diego, Airbnb, and HomeAway Launch Referendum Fight Against Short-Term Rental Regulations

Airbnb, HomeAway, and advocacy group Share San Diego announced yesterday a referendum petition to overturn the effective ban on second-home short-term rentals in San...

HomeAway Proposes New Orleans Short-Term Rental Policy Amid Industryโ€™s Uncertain Future in the City

Last week HomeAway submitted a short-term rental policy proposal to the city of New Orleans. Itsย Whole-Home, Whole-Community Policy Solutionsย proposal follows a measure passed by...

Bluetent acquires Visual Data Systems

Todayย Bluetent, the vacation rental industryโ€™s largest provider of website development and online marketing services, announced it has acquired Visual Data Systems (VDS) for an...

Anatomy of a Vacation Rental Owner Newsletter

In its blog post, โ€œ10 Eye-Opening Email Marketing Stats You Need to Know,โ€ Constant Contact estimates that for every $1 spent onย email marketing, companies...

Vacation Rental Listing Site Launches Crowdfunding Campaign Ahead of ICO

This week vacation rental listing siteย Vacayrx launched a crowdfunding campaignย and plans to use the funds to promote an initial coin offering (ICO) later this...
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The Rise of Brands in the Vacation Rental Industry

Branding, they say, is everything. If youโ€™re starting a company, one of the first things youโ€™ll hear is that you need a strong brand. People...

Lexicon Travel Technologies Rescues LeisureLink Tech Assets and Sets Out to Provide a New Level of Connectivity

In September 2016, LeisureLink, a widely used channel management company, announced that it was ceasing operations and discontinuing use of its platform, leaving dozens...

HomeAwayโ€™s Jeff Hurst Discusses Industry Growth, Technology, and HomeAwayโ€™s Business Model

HomeAway remains the undeniable leader in delivering third-party revenue for core vacation markets in the United States. Expediaโ€™s purchase of the company in late...

Lodgify Raises $5 Million

Barcelona-based vacation rental software providerย Lodgify announced today that it has secured aย $5 millionย round of Series A funding, bringing total funding toย $7.3 millionย to date. Participants of...

Total Compensation Statements Are a Powerful Marketing Strategy for Employers

The national unemployment rate of 3.8 percent (as of May 31, 2018) is the lowest it has been since April 2000. With unemployment under...

Back-of-the-House Customer Service Training

Recently, my wife and I spent our anniversary at a hotel on the Oregon coast. It was a unique date because it marked the...

The Future of OTA Guest Fees for Vacation Rentals: Airbnb, Booking, Expedia/HomeAway Have Conflicting Views on a Fee for Travelers

Airbnb started it. We all know the story by now. Airbnb founders Brian Chesky and Joe Gebbia couldn't afford to pay rent in their San...
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10 Strategies for Finding the Right Balance in Your 2018 Marketing Plan

After hitting an industry event such as VRM Intel Live or taking a VRMA webinar, itโ€™s easy for marketing professionals to leave crackling with...

Doubling Down on the Guest Experience

As I listened to Simon Lehmann at the European VRMA Conference explain why he always brings a set of sharp knives when staying at a...

Creating a Sustainable Advantage with Automated Distribution

There is no doubt that distribution and the increasing prevalence of online travel agencies (OTAs) have caused a significant disruption in the vacation rental...

Build Your Brand with Marketing and Retargeting

In the world of digital marketing, the โ€œBig 4โ€ dominatesโ€”SEO, PPC, email, and social media. For these latter three, however, the remarketing and retargeting...

Long Live the OTA! 5 Major Issues Marketplaces Solve for You by David Angotti

Itโ€™s time to have a difficult conversation: listing sites are not the enemy. If we choose to form an alliance rather than complain, online...

RedAwning.com purchases Blizzard Internet Marketing and rebrands to Red Awning Group

Today RedAwning.com announced it has acquired Colorado-based Blizzard Internet Marketing. โ€œBy joining forces with Blizzard, RedAwning strengthens its position as a global marketing engine supporting...

Blurring the Line Between Marketing and Public Relations

Depending on whom you ask, marketing and public relations (PR) are either two distinct functions that donโ€™t have much to do with one another,...
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Technology-enabled Property Management Lodging Platforms

The vacation rental industry is undergoing a rapid transformation in terms of both market growth and in the operational and lodging side. With the...

Google Hotels: Not The Magic Bullet

Are Google Hotel Ads the best way to grow your brand? Is this the answer to the ongoing issues with OTAs? This is a...

Condo-World emerges as new booking marketplace for resort condominium lodging alternatives in major US destinations

Initially flying under the radar, Condo-World has rapidly expanded its reach and is now aggregating resort condominium vacation rentals in multiple destinations on its...

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