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OTAs

Marketing

Stays Group Vacation Rental Network Opens SoutheastStays

Vince Perez -
The member driven marketplace is part of the largest cooperative network of independent vacation rental brands working together to drive the book direct initiatives...
Business

Vrbo Is Performing Better Than Airbnb for Vacation Rental Managers, But Direct Booking Still Number One Revenue Source . . . By A Lot

Amy Hinote -
Is Airbnb the top booking source for vacation rental managers? Not by a long shot. Looking at $2.4 billion in 2020 rental revenue received by...
Education

4th Annual #BookDirect Guest Education Day Is February 3, 2021

Amy Hinote -
The Fourth Annual #BookDirect Guest Education Day, recurring on the first Wednesday in February, is coming soon. On February 3, 2021, short-term and vacation...
COVID-19

Airbnb Goes Public. CEO Brian Chesky: “Travel is never going to look like it did in January”

Amy Hinote -
The day is finally here. Airbnb begins a new chapter in its story with today's Wall Street debut. Priced at $68 with a $47B...
COVID-19

6 Takeaways from Vrbo’s 2021 Consumer Travel Trend Report

Zandra Wolfgram -
Vrbo has released its annual Trend Report using travel demand data to identify trends shaping travel for the upcoming year. Said Vrbo president Jeff Hurst,...
Latest News

Barron’s: Airbnb Set to Price December 9 and Trade December 10

Amy Hinote -
According to Barron's, “Airbnb is scheduled to price its initial public offering on Dec. 9 and trade Dec. 10, three people familiar with the situation...
Latest News

Booking.com Affirms Commitment to Quality with Minimum Cleanliness Score Requirement

Amy Hinote -
For the last two years, Booking.com has been working steadily to ensure the quality of short-term and vacation rentals listed on its platform with...
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Latest News

Airbnb is Finally Going Public: Takeaways for Property Managers from IPO Filing

Amy Hinote -
Airbnb filed for its long-awaited public offering on Monday, shedding light on its past performance and trajectory. According to its S-1, Airbnb has 4 million...
Latest News

Q&A with Vrbo’s Lisa Chen: “We’ve started seeing encouraging improvement in U.S. traveler demand.”

Amy Hinote -
While the vacation rental industry faces challenges related to COVID-19, property managers and homeowners are having to work directly with third-party booking providers—including Vrbo...
COVID-19

Alabama’s tourism economy benefits from Florida Governor DeSantis’ shutdown of vacation rentals

Amy Hinote -
Alabama's tourism economy is getting a boost from Florida’s continued shutdown of vacation rentals as travelers who are unable to stay in vacation homes...
COVID-19

Airbnb reaches out to city officials to influence “transitional travel reopening plans”

Amy Hinote -
Airbnb's Chris Lehane, vice president of global policy and communications, is reaching out to city officials to influence COVID-19-related reopening policies to "work together...
COVID-19

Airbnb demonstrates lack of strategic thinking in response to COVID-19

Amber Carpenter -
Only time will tell how the industry will assimilate the behavior of Airbnb during the COVID-19 pandemic. As the youngest major OTA at the...
COVID-19

Hosts launch legal fund for collective action against Airbnb for unilateral refunds and inciting travelers to cancel reservations

Amy Hinote -
Airbnb's home suppliers, or "hosts" using the Airbnb label, are beginning to use legal channels to hold Airbnb accountable for "unilaterally, and in violation...
COVID-19

Vacation Rental Occupancy Drops for Summer as Coronavirus-Related Shut Down Continues

Amy Hinote -
The economic effects of COVID-19 on vacation rental bookings are being felt across key leisure destinations as shelter-in-place orders, travel restrictions, and beach/ski closings...
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COVID-19

Airbnb to pay $250M to hosts for canceled bookings: “We want to fix this.”

Amy Hinote -
In a call today, Airbnb CEO Brian Chesky apologized to its hosts/suppliers for abruptly canceling March bookings in response to COVID-19 with no notice...
COVID-19

Airbnb changes “Extenuating Circumstances” cancellation policy to override managers and hosts

Amber Carpenter -
Today will mark the moment that we all realized that we were living in a world of complacency. We have become so enamored with...
News

Condo-World Acquires North Myrtle Beach’s CondoLux

Amy Hinote -
Condo-World Continues to Leverage Proprietary Technology and its Hybrid-OTA Model in 2020 Expansion Strategy Late last year, Condo-World, based in in North Myrtle Beach, South...
Latest News

Expedia shifts focus to direct consumer relationships: “SEO is not the future of our business”

Amy Hinote -
In a refreshingly clear-eyed and candid earnings call on Thursday, Expedia Group Chairman and senior executive Barry Diller and vice-chairman Peter Kern (who are...
Marketing

OTAs take on Google Vacation Rentals asking EU to investigate anti-competitive platform

Amy Hinote -
According to Bloomberg, Expedia Group Inc., TripAdvisor Inc. and more than 30 vacation rental providers asked the European Union to investigate how Google shows vacation rentals,...
Education

Owners and 3rd Party Channels: Convincing Homeowners to Pursue New Guests using Expedia and Booking.com

Michelle Marquis -
The way guests book vacation rentals (VRs) has changed dramatically in the past five years. One of our Gulf Coast clients with 200 properties experienced...
Latest News

Expedia’s stock tanks as company looks to bypass Google and increase direct bookings on Vrbo

Amy Hinote -
Expedia’s stock is down 26 percent today after the company posted Q3 2019 results showing underperformance. According to Bloomberg, Vrbo posted another decline in...
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Latest News

Property managers’ company logos and names disappear from Vrbo listing pages in what company calls a “test”

Amy Hinote -
Late last week, vacation rental managers began reporting that their company logos had disappeared from Vrbo's listing pages.  Previously, Vrbo displayed company logos on listing...
OTAs

The big deal in Vacation Rentals: Booking’s new Quality Ratings

Alex Nigg -
Throwing the gauntlet: dead in five years? Three years ago, Maninder Gulati of OYO predicted at Phocuswright India that “plain aggregators” will be dead in...
Latest News

Catching up with the FOCKers. Latest from OTA leaders: Fogel, Okerstrom, Chesky, and Kaufer

Amy Hinote -
Over the last several years, four CEOs have led online travel agencies (OTAs) in feeding the top of the consumer funnel for alternative accommodations...
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