Thursday, December 4, 2025
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Michelle Marquis

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As a former hospitality operator, Michelle has first-hand insight into the challenges facing hotels, resorts, and property managers. This gives her the background to understand how technology can help provide operators a more scalable, profitable, and efficient business. Michelle helped to create the industry’s use of lead management and CRM, and her work has made a tremendous impact on many of the fastest growing and most respected hospitality organizations. She joined TravelNet Solutions in 2021 where she heads up revenue and marketing. TravelNet's ascension from a single product company, many years ago, to a market-leading technology company that offers a complete solution from creating consumer demand to managing all of a property’s operations, supported Michelle's personal goals to help the vacation rental industry to see all its potential.

Why, When, and How to Upgrade Your Hospitality Software

To manage big change, answer the critical questions A while back, a prospective TravelNet Solutions client remarked that he would rather “take out his liver...

Third-Party Distribution Channels: Are OTAs Your Foe, Friend, or Frenemy?

My experience on this topic began with a foundation in the hotel industry where I saw distribution, revenue management, and use of online travel...

Strategically Working with OTAs in 2020

I have spent more than a decade in the hospitality industry learning and sharing how to capture more direct bookings with lower acquisition costs....

Owners and 3rd Party Channels: Convincing Homeowners to Pursue New Guests using Expedia and Booking.com

The way guests book vacation rentals (VRs) has changed dramatically in the past five years. One of our Gulf Coast clients with 200 properties experienced...

Distribution Strategies—The Big Picture

I once spoke at VRMA conferences about the changes, expense, and reality of OTAs coming into the vacation rental industry. Now we look back...

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