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hospitality

Podcasts

How Brian Egan Built Evolve Into a Profitable Short-Term Rental Business & What’s Next for Vacation Rentals

Simon Lehmann -
Brian Egan is the Co-Founder and CEO of Evolve, a Denver-based hospitality company with a mission to become the most trusted brand in vacation...
Business

Ximplifi Adds Owner Portal to Automation Suite for Short Term Rental Accounting

VRM Intel Staff -
Ximplifi recently announced the launch of the Owner Portal to property managers using their VRPlatform software—allowing them to overcome challenges around monthly owner statements.  The...
Business

Leading Proptech Company Guesty Appoints David Aber as CFO

VRM Intel Staff -
Guesty recently announced the appointment of David Aber as Chief Financial Officer, pushing forth the travel and hospitality tech company’s continued global expansion as...
Business

Why, When, and How to Upgrade Your Hospitality Software

Michelle Marquis -
To manage big change, answer the critical questions A while back, a prospective TravelNet Solutions client remarked that he would rather “take out his liver...
Latest News

Stays Group and Touch Stay Announce Partnership that Strengthens The Vacation Rental Travel Ecosystem

Vince Perez -
Delivering guest centric tools that lead to more direct bookings is a win-win for the vacation rental traveler and the dedicated hosts who serve...
Business

The Importance of the Guest Experience within Vacation Rental Operations: From the Back of the House to the Front

Jeremiah Gall -
The concept of vacation rental property operations has evolved tremendously over the past few decades, developing from a collection of loosely defined tasks into...
Business

YOUR Memory Factory: Creating Lifetime Memories for Guests with those They Cherish Most

Doug Kennedy -
Instead of manufacturing a physical product, your factories create something more important to most humans—lifetime memories with those they cherish most. Recently, while presenting hospitality...
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Business

Providing Guests with a Catered Travel Experience: Big Brands Collection of Zero-Party Data

Wendell Lansford -
What day of the week is it again? With so many of us staying home because of the pandemic, it can be hard to...
Business

New Vacation Rental Data Standards in a Post-Pandemic World

Melanie Brown -
Experts in many fields, from economics to health care, have referred to COVID-19 as an accelerator that escalated shifts in societal behavior. The pandemic...
Business

Vintory’s Director of Digital Marketing Gives a Crash Course: How to Get The Most Out of Your Digital Advertising Efforts

Paul Manzey -
“We’re seeing lots of traffic, it’s not just converting.” How many times have you heard this? How many times have you said it yourself? Google Ads...
Business

How to Boost Owner Acquisition & Retention in Vacation Rentals

Paul Bergeron -
“With more competition in the market, acquiring and retaining owners is a large determinant of running a successful management business. It’s always a challenge...
Business

Property Managers as Hospitality Providers and the Future of Service

Paul Bergeron -
There’s a push-pull situation emerging in vacation home rentals where operators must determine the right balance between how much touch-free service they can or...
Business

Onsite Property Management Association Update: Vacation Rental Industry Champions

Paul Wohlford -
The Onsite Property Management Association (OPMA) is the collective voice of and a meaningful advocate for the vacation rental industry. The idea to form...
Business

Technology in 2021 and Beyond: Vacation Rental Tech Leaders Predict the Future

Amy Hinote -
The vacation rental industry has witnessed a significant evolution in technology over the last five years. With every property management system that goes to...
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Marketing

Managing Profit, Not Just Revenue

Andrew McConnell -
The Second Annual Data and Revenue Management (DARM) Master Class may be the quintessential illustration of the vacation rental industry in 2020. After DARM’s incredibly...
Business

The COVID Reset with Worry Free Vacations

Toni Henry -
When unique vacation home rentals from all over the world were added to sites such as Expedia and Booking.com, vacation properties became a recognized...
News

VRM Intel Taps Zandra Wolfgram as Managing Editor

VRM Intel Staff -
Founded by Amy Hinote in 2012, VRM Intel was created as a tool for the fast-growing and rapidly-evolving vacation rental industry.  “Our mission is to...
Marketing

Property Managers or Hospitality Providers?

Jeremiah Gall -
With the convergence of lodging types in the minds of consumers, traditional property managers are transitioning into hospitality providers. The role of vacation rental property...
News

Do You Have a Professional Property Care Team? Ensuring Housekeeping and Maintenance Teams are Trained in Customer Service

Durk Johnson -
Not long ago, there was a time when housekeepers were thought of as people who showed up, did their jobs, and went home. Not...
Service

Setting Your Company Apart: Differentiating your vacation rental company from the competition with E.P.I.C. Hospitality™

Doug Kennedy -
Train hospitality through the heart and not the head by focusing on concepts such as empathy, patience, intuition, and compassion (EPIC). As I often say...
Education

3 Building Blocks for Creating a Sustainable Business

Talia Lockard -
We arrived at the Vacation Rental Women’s Summit (VRWS) with a clear goal: to give people our perspective on the right way to build...
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Latest News

Self-Care in an Industry of Service

Ali Cammelletti -
Having grown up in the hospitality industry, I was taught to always put the guest’s needs first. This mindset eventually led me to put...
Property Care

Vacation Rental Mattress Rotation: What You Should Know

Rana Tarakji -
Rest and sleep are one of the indispensable activities in people’s lives. As such, having a nice and comfortable place to wind down and...
Latest News

A Learning Experience: Urban Short-Term Rentals and Traditional Vacation Rentals

Amiad Soto -
The Growth of Urban Short-Term Rentals Over the last few years we have seen a significant rise in the number of property management businesses operating...
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