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Marketing

Lexicon Travel Technologies Rescues LeisureLink Tech Assets and Sets Out to Provide a New Level of Connectivity

Amy Hinote -
In September 2016, LeisureLink, a widely used channel management company, announced that it was ceasing operations and discontinuing use of its platform, leaving dozens...
Regulations

A Case for Vacation Rental Advocacy: The direct impact of local regulations

Philip Minardi -
It wasn’t his story that shook me. It was the way he fought back the tears. On any given night, the US government and public...
News

Baltimore Considers Hotel Tax and Other Regulations for Short-Term Rentals

Alexa Nota -
The Baltimore City Council is considering a bill to impose the hotel tax of 9.5 percent on short-term rentals and require hosts to license...
News

Guesty Appoints Vered Raviv Schwarz as Chief Operating Officer

Alexa Nota -
All-in-one short-term rental software Guesty welcomes Vered Raviv Schwarz as its new chief operating officer to oversee the company’s global operations from its Tel...
Marketing

HomeAway’s Jeff Hurst Discusses Industry Growth, Technology, and HomeAway’s Business Model

Amy Hinote -
HomeAway remains the undeniable leader in delivering third-party revenue for core vacation markets in the United States. Expedia’s purchase of the company in late...
Latest News

San Diego City Council Bans Second-Home Vacation Rentals

Alexa Nota -
In a 6-3 vote Monday night, the San Diego city council adopted short-term rental regulations allowing a host to be issued one short-term residential...
Service

“A Sense of Place” Launches Second Season with Booking.com Sponsorship

Amy Hinote -
Booking.com has partnered with vacation rental influencer Matt Landau to produce of A Sense of Place as the series enters its second season. A show that...
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Education

Selling Safety: Professional Managers Need to Promote Safe Vacation Rentals

Justin Ford -
Anytime NBC’s Jeff Rossen does a news report on vacation rentals, rental managers around the country shudder at the effect his report could have...
Latest News

Vacasa acquires 21 management companies in 2018 and moves toward IPO

Amy Hinote -
It's been a busy year for Vacasa leadership. So far in 2018, Vacasa has acquired 21 vacation rental management (VRM) companies (including Mandoki Hospitality at...
Education

VRM Intel Magazine Summer Issue Is Heading Your Way

Amy Hinote -
VRM Intel Magazine's summer issue is out the door and heading to subscriber's mailboxes. In this issue, you will find interviews with HomeAway’s CCO Jeff...
News

CanadaStays Partners with Inntopia

Alexa Nota -
  CanadaStays announced yesterday its partnership with Inntopia, a booking system for hotel and lodging managers. By distributing on CanadaStays, Inntopia property managers now have a...
Technology

Xplorie Grows Sales and Marketing Teams as Company Expands

Alexa Nota -
Xplorie has hired Debi Steigerwald as its new vice president of marketing. Steigerwald previously served as the director of marketing operations for Vacasa and director of...
Marketing

Lodgify Raises $5 Million

Alexa Nota -
Barcelona-based vacation rental software provider Lodgify announced today that it has secured a $5 million round of Series A funding, bringing total funding to $7.3 million to date. Participants of...
Marketing

Total Compensation Statements Are a Powerful Marketing Strategy for Employers

Sue Jones -
The national unemployment rate of 3.8 percent (as of May 31, 2018) is the lowest it has been since April 2000. With unemployment under...
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Marketing

Back-of-the-House Customer Service Training

Durk Johnson -
Recently, my wife and I spent our anniversary at a hotel on the Oregon coast. It was a unique date because it marked the...
Service

Maximizing Online Chat

Doug Kennedy -
When Used Correctly, Online Chat Provides a New Way to Convert Online Prospects These days, more and more vendors are providing chat options for...
Education

Reducing Risk in the Sale of Your Vacation Rental Business

Ben Edwards -
The sale of your vacation rental business will be the largest and, in many cases, the most important transaction in your career. It is...
News

Open Discussion: Keeping Guests Safe Without Scaring Them Away

Alexa Nota -
The Atlantic Ocean claims several lives on the North Carolina coast where I live every year. Just last week, six visitors were swept out...
Technology

Cool Down Your Summer Season with These Cost-Saving Smart Home Solutions

Sean Miller -
As the vacation rental summer season heats up, so do many of the costs paid by owners and management companies. But before you have...
News

New Vacation Rental Stats from the National Association of Realtors

Alexa Nota -
Recent National Association of Realtors® research shows noteworthy trends for the vacation rental industry. Thirty percent of vacation property owners and 32 percent of investment...
Regulations

Portland city council votes to collect new fees from short-term rentals

Alexa Nota -
Last week, Portland, Oregon’s city council voted to adopt an ordinance amendment to collect two new fees on short-term rentals in the city: a...
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Latest News

South Lake Tahoe Resident Group Submits Petition to City Council to Ban 75% City’s Vacation Rentals

Alexa Nota -
On Tuesday, South Lake Tahoe City Council voted to order a report on the financial impact of a proposed vacation rental ban before it...
Latest News

The Future of OTA Guest Fees for Vacation Rentals: Airbnb, Booking, Expedia/HomeAway Have Conflicting Views on a Fee for Travelers

Amy Hinote -
Airbnb started it. We all know the story by now. Airbnb founders Brian Chesky and Joe Gebbia couldn't afford to pay rent in their San...
News

Palm Springs Votes Down Short-Term Rental Ban

Alexa Nota -
Measure C, a proposition to phase out vacation rentals in single-family neighborhoods in Palm Springs over the next two years, was struck down with...
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