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Customer Service for Vacation Rental Professionals

Leisure travel intentions are rising, with millennials leading the way

Leisure travel intentions are rising, with millennials leading the way
mm
VRM Intel Staff
June 24, 2014

ORLANDO, Fla. (June 23, 2014) – Millennials will be the driving force behind the continued recovery of the U.S. travel industry, according to the results of the newly-released 2014 Portrait of American Travelers®, an annual survey of the travel habits, preferences and intentions of Americans, authored by travel marketing services firm MMGY Global.  Millennials are also expected to spend incrementally more on travel services than any other age cohort during the next 12 months.

Fully 24% of Millennial travelers (between the ages of 18-35 in 2014) are planning to take more overnight trips for leisure purposes in the year ahead, versus 14% who are planning fewer trips, yielding a net positive difference of 10% in travel intentions.  This compares with a negative net difference of 1% for Boomers, and negative net differences of 3% and 6% for Matures and Xers, respectively.

Millennials also plan to spend significantly more on leisure travel services in the year ahead than any of the other generational cohorts:  an average of $887 on a previous-year base of $4,499.  Xers intend to spend the second highest increment: $666 on a previous-year base of $4,341.

Both trends are consistent with the manner in which Millennials view the sanctity of their vacation time, having taken an average of 4.6 overnight trips for leisure purposes last year, versus an average of 4.2 trips for all U.S. households with an annual income over $50,000.

“Six in ten Millennials would rather spend their money on experiences than material things,” said Steve Cohen, Vice President of Insights for MMGY Global. “This is presumably one of the reasons we’ve observed the spike in their intentions with respect to leisure travel in the year ahead.  The implications for destination and travel-service marketers are quite profound, as Millennials’ planning, booking and sharing habits are significantly different from those of older leisure travelers.”

Millennials’ sense of wanderlust doesn’t always extend to more distant destinations, as they are also more likely to have taken a “staycation” during the last 12 months than all other travelers. Fully 33 percent took at least one vacation within 50 miles of their home, versus 27 percent among all other leisure travelers. Their stated motivation?  One third indicated their choice was fueled by the desire to save money to take a more substantial vacation during the year ahead.

The MMGY Portrait of American Travelers provides an in-depth examination of the impact of the current economic environment, prevailing social values, and emerging media habits, on the travel behavior of Americans. The survey, now in its 24th year, reflects the lifestyles and travel behavior of approximately 57 million American households who spent an average of $4,429 on leisure travel in the last year. Collectively, they represent nearly $240 billion in U.S. travel spending.

 

Survey Methodology

The MMGY Global Portrait of American Travelers® is a national survey of 2,550 active leisure travelers who reside in households with an annual income of $50,000 or more and have taken at least one leisure trip of 75 miles or more from home during the previous 12 months on which they used overnight accommodations. The sample is balanced by statistical weighting to ensure the data are representative of all active leisure travelers in America who meet the target profile. For more information about these insights or other travel industry research from MMGY Global, visit MMGY Global Research.

 

About MMGY Global

MMGY Global is the world’s largest and most integrated travel marketing firm with more than 35 years of experience in the travel, hospitality and entertainment industries. The award-winning agency maintains a global communications practice in all marketing channels, serving many of the world’s premier travel and tourism brands. MMGY Global is author of acclaimed industry research (including the Portrait of American Travelers®) that identifies the habits and preferences of travelers – insights that serve as the foundation for its marketing strategy. For more information, visit MMGY Global.

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Customer Service for Vacation Rental Professionals
June 24, 2014
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VRM Intel Staff

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