Friday, December 5, 2025
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Doubling Down on the Guest Experience

As I listened to Simon Lehmann at the European VRMA Conference explain why he always brings a set of sharp knives when staying at a...

Long Live the OTA! 5 Major Issues Marketplaces Solve for You by David Angotti

It’s time to have a difficult conversation: listing sites are not the enemy. If we choose to form an alliance rather than complain, online...

Vacation rental managers and homeowners join together to reach over 18 million consumers with #BookDirect education

On February 7—for the first time in the history of the vacation rental industry—property managers and homeowners came together in a grass roots effort...

Vacation Rental Shopping 101: How to Book a Vacation Home Directly with the Manager or Owner

The word is out. Airbnb, VRBO.com, HomeAway, and TripAdvisor charge fees to consumers. Unlike in the hotel industry, where the booking fees are passed on...

HomeAway raises subscription fees 25% and adds new transactional fees for vacation rental managers

This week Expedia-owned HomeAway announced recent changes to its revenue model for vacation rental managers. The new pricing and fee structure includes a 25 percent...

San Diego City Council Adjourns without a Final Vote on Short-Term Rental Regulations

After more than ten hours, which included listening to over 250 comments from the public, in addition to amendments flying back and forth between...

Who is the next disruptor in the vacation rental industry?

Travelers have been staying in vacation homes for centuries, but it wasn’t until the emergence and disruption of VRBO.com and Airbnb that the industry...
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Vacation Rental Managers and Owners: What is Your Brand Worth?

The above question was asked to several veteran managers this week at a meeting I attended.  It is an uncomfortable question, one that produces...

Expedia CEO Dara Khosrowshahi on HomeAway Performance: “These changes represent industry best practices and serve to improve the overall experience and protection of our...

Last week, as part of its Q2 2017 earnings call, Expedia provided an update on HomeAway activity. According to Expedia CEO Dara Khosrowshahi, “We recently...

Local planning board OKs short-term Savannah, GA vacation rental restrictions

Despite some misgivings, the Chatham County-Savannah Metropolitan Planning Commission on Tuesday voted in support of new short-term vacation rental restrictions. The revisions were developed by...

Vacation Rental Managers and Owners: HomeAway Chaos – Round 3

  "What is next?"  This is the burning question we get from clients who are frustrated with the continued policy changes that are negatively impacting...

Petition Requesting Investigation of Expedia and Trip Advisor Circulates Among Homeowners

"We urge you to hold hearings on the duopolistic practices of Expedia and Trip Advisor," states the petition. "Since Expedia bought the host of...

HomeAway Hides Traveler’s Emails Until After After Booking is Confirmed

HomeAway announced this week that it is no longer sharing traveler email addresses with homeowners and property managers until after the booking is confirmed. According to...

Vacation Rental Managers and Owners: The Tipping Point Has Arrived

  The Rise of Collaborative Communities For the past 24 months we have weathered endless policy changes, deceptive practices and poor performance by what continues to...
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Use Airbnb and VRBO.com to Look – But Not to Book – a Vacation Home

One in three US vacationers are choosing vacation rentals over hotels for their leisure travel, up from one in ten just five years ago,...

Southwest Florida Man Accused of Vacation Rental Fraud Using VRBO.com

BONITA SPRINGS, Fla. - The Collier County Sheriff's Office arrested a man over the weekend who they say victimized three people in a rental...

Part One: A Look Back at How the Marketing and Competitive Landscape Has Changed for Vacation Rental Managers

Measuring Performance for Vacation Rental Management Companies Part One: A Look Back at How the Marketing and Competitive Landscape Has Changed for Vacation Rental Managers   For vacation...

New website choices make it easy for owners to have their own website

March 14, 2013 --Owners now have access to many tools which make renting their own property easier than ever before. Payment processing, travel insurance,...

5 ways to educate the public about professional management

January 17, 2013 --As public awareness of vacation rentals as a lodging option increases, the professional vacation rental management industry has an opportunity to...

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