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Housekeeping

Business

Front of the House, Meet the Back of the House

Lino Maldonado -
There is a military adage that states ‘maneuver without firepower is perilous and firepower without maneuver is pointless.’ Without getting into the subtleties of...
Business

Safety First: Evaluating and Addressing Safety Risks at Your Vacation Rentals

Justin Ford -
On an early January morning in 2021, a devastating fire broke out in a vacation rental home in Malibu where smoke alarms had not...
Business

The Importance of the Guest Experience within Vacation Rental Operations: From the Back of the House to the Front

Jeremiah Gall -
The concept of vacation rental property operations has evolved tremendously over the past few decades, developing from a collection of loosely defined tasks into...
Business

The Importance of Housekeepers to Your Vacation Rental Brand

Paul Bergeron -
“Housekeepers really are the frontline workers and the unsung heroes of the vacation rental industry. The company’s brand reputation and the guest’s experience rest...
Business

Staffing: Internal vs. External Field Teams

Paul Bergeron -
Few would argue against the statement that a vacation rental operator’s most critical function is handled by the cleaning and maintenance teams. What can...
Business

Operational Trends in Vacation Rentals: How to Cope with More Work & Less Time

Paul Bergeron -
“Without a doubt, the pandemic has made the job of property managers harder. There’s an increased emphasis, quite rightly, on standards and cleanliness, and...
Business

How to Accelerate Growth in Vacation Rentals through Owner Acquisition

Paul Bergeron -
“It’s clear that there is still so much room for growth in the vacation rental industry. Demand isn’t the issue, and guests are increasingly...
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Business

Elevating Standards, Quality & Guest Experience in Vacation Rentals

Paul Bergeron -
"The issue of raising quality in short-term rentals is a fundamental one for our industry. It is so closely tied with raising standards, trust,...
COVID-19

Operations Technology is Critical for Vacation Rental Managers in 2021 by Jeremy Gall

Jeremiah Gall -
As we enter 2021, it has become clear that vacation rentals are the preferred lodging for those looking to spend time away from home....
Latest News

Q&A with Breezeway founder Jeremy Gall about company’s $8 million funding round and more

Amy Hinote -
Earlier this week, Breezeway announced that the company has raised an additional $8 million in funding led by Schooner Capital, along with Tamarisc Ventures,...
COVID-19

The Importance of Deep Cleans – Let’s Get Real

Natalee Pfeifer -
Since submitting this article, COVID-19 has surfaced and ravaged the globe, the economy and this industry. Now, more than ever, it is the property...
Property Care

Inspections: A Major Key to Housekeeping Success

Padre Escapes -
By Sage Viator, Executive Housekeeper, Padre Escapes Here at Padre Escapes, we currently employ a small team of full-time inspectors year-round. This is not to...
Property Care

Housekeeping Profitability: Making Your Housekeeping Department a Profit Center

Padre Escapes -
By Jeremy Clayton, Managing Partner, and Christi Knoll, General Manager, Padre Escapes First, here’s a little about our company, Padre Escapes. We are located on...
Education

VRM Intel Live! is heading to Gatlinburg, Feb 26, with advanced-level education and discussion for vacation rental managers

Amy Hinote -
Vacation rental professionals are heading to Tennessee in a few weeks for VRM Intel Live! Gatlinburg. The conference will be held on Wednesday, February...
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News

Do You Have a Professional Property Care Team? Ensuring Housekeeping and Maintenance Teams are Trained in Customer Service

Durk Johnson -
Not long ago, there was a time when housekeepers were thought of as people who showed up, did their jobs, and went home. Not...
Education

VRM Intel Magazine Winter 2020 is Here!

VRM Intel Staff -
The Winter 2020 issue of VRM Intel Magazine is here. From the top of the marketing funnel to the gunk of deep cleans, this...
Latest News

Choosing Cleaning Products for Vacation Rentals

Durk Johnson -
A housekeeper’s world is a dangerous world! There are all sorts of nasty microbes that need to be eradicated from the property as it...
Latest News

Fireside Chat: Breezeway and Durk Johnson

VRM Intel Staff -
After nearly 20 years in the vacation rental industry, Durk Johnson has seen it all. From his accidental transition into the business with Deer...
Property Care

Annual Deep Cleaning for Each Home in Inventory Should be Mandatory

Durk Johnson -
Once a year, some of us make an appointment with a doctor for a physical. This is when the doctor “lifts the hood” and makes sure the ol’ ticker...
Latest News

Properly Raises $8.5M for Housekeeping and Inspection Tech Platform for Airbnb Hosts

Amy Hinote -
2018's third quarter already has been packed with venture capital and private equity funding news. In the latest of a series of announcements, San Francisco-based Properly,...
Property Care

Vacation Rental Mattress Rotation: What You Should Know

Rana Tarakji -
Rest and sleep are one of the indispensable activities in people’s lives. As such, having a nice and comfortable place to wind down and...
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Education

Best Practices for Accidental Guest Damage Repair and Bed Bug Infestation Remediation

Laird Sager -
Insurance products are among the variety of solutions available to vacation rental management companies (VRMCs) for the remediation of accidental guest damages and bed...
Property Care

Creating A Standard Property Appearance Document

Durk Johnson -
All of you have been to your favorite restaurant and ordered your favorite item. Once you placed the order, the kitchen began a dance...
Technology

The State of Vacation Rental Software 2018

Amy Hinote -
“The Tech-Enabled Vacation Rental Manager” examined the increase of technology functionality utilized by property managers (PMs) to meet and scale needs throughout the company....
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