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Mike Murray: “The big OTAs will NOT start treating hotels fairly.” And other things that will not happen this year.

A great deal of what we read nowadays is predicting how the travel market will change and how hoteliers need to pre-emptively adapt in...

Expedia CEO Dara Khosrowshahi on HomeAway Performance: “These changes represent industry best practices and serve to improve the overall experience and protection of our...

Last week, as part of its Q2 2017 earnings call, Expedia provided an update on HomeAway activity. According to Expedia CEO Dara Khosrowshahi, โ€œWe recently...

3ย Types of Business Intelligence for VRMsย 

"Business Intelligence" (BI) isย an umbrella termย that includesย allย theย applications, infrastructure, tools, and best practices that enableย vacation rental managersย (VRMs)ย toย accessย and analyzeย theย information needed toย improve and optimizeย theirย companiesโ€™ย decisions and performance.ย As we...

NAVIS Introduces First-to-Market Solution to Recent Vacation Rental Listing Site Changes

BEND, Ore. (August 10, 2017) โ€“ NAVIS, the No. 1 reservation sales and marketing technology provider for the hospitality industry, this week revealed the...

Kelsie Skinner: “Time to re-evaluate your listing site dependency.” 10 Ways to Adapt to the New Reality of Vacation Rental Listing Sites

Listing sites have been hard at work this year implementing changes that have far reaching effects for vacation rental managers, namely withholding contact information...

3 Step Strategy to Protecting Your Vacation Rental Brand

I will preface that there is no โ€œsilver bulletโ€ to brand independence, ย It takes a combination of hard work, ability to adapt to new...

Vacation Rental Managers and Owners: HomeAway Chaos – Round 3

  "What is next?" ย This is the burning question we get from clients who are frustrated with the continued policy changes that are negatively impacting...
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Hotels Plan Lobbying Push Over Priceline-Expedia “Monopoly”

The U.S. hotel industry plans to step up a lobbying and public relations attack onย Expedia Inc.ย andย Priceline Group Inc., hoping to convince consumers and members...

Be Wise and Optimize!

We all know how powerful images and rich media are for travel and hospitality marketing. Website visitors should emotionally connect with your brand and...

How To Do “Retargeting” The Right Way

Retargeting (otherwise referred to as Remarketing) has been a very popular topic among Bluetentโ€™s clients lately, and I was happy to see the same...

Petition Requesting Investigation of Expedia and Trip Advisor Circulates Among Homeowners

"We urge you to hold hearings on the duopolistic practices of Expedia and Trip Advisor," states the petition. "Since Expedia bought the host of...

HomeAway Hides Traveler’s Emails Until After After Booking is Confirmed

HomeAway announced this week that it is no longer sharingย traveler email addresses with homeowners and property managers until after the booking is confirmed. According to...

What if the industry assumptions about OTAs are wrong?

OTAs are forming a consensus on how vacation rental managers should operate, but what if they are wrong? The vacation rental industry is finding itself...

Pay-Per-Click Marketing: How to Know If Itโ€™s Right for Your VRM Business

So youโ€™re thinking about entering the world of pay-per-click (PPC) marketing. Youโ€™ve talked to friends, fellow vacation rental professionals, and maybe even some marketers,...
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5 Pro Tips to Maximize Your Email Marketing

Effective email marketing is a cash machine that can help you print money at the precise moment your company most needs it. However, for...

Hotels Work to Regain Business Lost to OTAs

Major hotel chains are engaging in an online turf war with the very travel sites that have helped drive their businesses. Marriott International Inc., Hilton...

AHLA lobbying effort influences Elizabeth Warren and Diane Feinstein to take on โ€œconcerns about the short-term rental industryโ€

The American Hotel & Lodging Association (AHLA) is in the process of implementingย a proactive strategy to rein in professional short-term rental operators. According to a...

PR Example: Educating homeowners and pushing back on OTAs

The following article was printed on June 17 in Nova Scotia's Chronical Herald, features Jayne McCaw, owner of Jayneโ€™s Cottages in Ontario, and provides...

Asked and Answered: Am I Too Dependent on Listing Sites?

I learned this new phrase a few weeks ago when one of my beautiful daughters was driving me crazy by asking over and over...

Is HomeAway Quietly Increasing Their “Service Fee” for Travelers?

Homeowners and managers are reporting that HomeAway has been quietly inching up the service fee, in some cases over 12%. "Since price is an important...

Measure, Convert, Retain, Optimize: A Quick Guide to Listing Site Independence for VRMs

The number one request for information from vacation rental managers (VRMs) we receive at VRM Intel is about listing site independence. VRMs are looking...
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Free Webinar: Hotels, OTAs, Metasearch or Rentals: Whoโ€™s Winning in Traffic and Conversion?

In the never-ending battle for online accommodation shoppers, OTAs, major hotel brands, metasearch and private accommodation sites have become ever more aggressive and innovative...

The Coming Wave in Vacation Rentals: HomeAway Evangelist John Suzuki Talks 2017 Trends, Service Fee, Best Match, and More.

We had an opportunity to chat with John Suzuki, who gave the closing presentation at VRM Intel Live! in Destin, Florida, last month. Suzuki...

HomeAway is trying to remove your property name. Hereโ€™s why you canโ€™t let them.

"Listing Title; can you omit the name of the villa?" The quote above is part of a recent email correspondence from HomeAway. The full transcription...

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