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From Active Ownership to Passive Income: Real Estate Exit Strategies for Owners 

William Whichard III -
Over the past decade, the vacation rental industry has matured rapidly. Many of the entrepreneurs who built successful vacation rental management companies and large...
Podcasts

Trust, Reviews, and AI: How Experience Intelligence Is Shaping Hospitality and STR with Ben Jost of TrustYou

STR Global Unlocked -
Reviews are everywhere in hospitality, yet most operators still misunderstand what they actually represent. In this episode of STR Global Unlocked, Simon Lehmann sits down...
Business

Speaking to Owners About Sensitive Revenue Opportunities

VRM Intel Staff -
Revenue management is often presented as a data problem. At DARM 2025, Scott Bunce reframed it as a communication problem.¹ In a panel discussion titled...
Business

Who Owns the Guest? The Economics of Guest Data, Acquisition Costs, and Repeat Demand

STR Data Lab by AIrDNA -
What if the biggest opportunity in your STR business isn’t higher ADR or better occupancy — but who actually owns your guest relationship? In this...
Latest News

Why Not A Hotel? A Guest and Homeowner’s Perspective: There’s No Place Like Home … Or Is There?

Ren Hinote -
Since the late seventies our family has opted for vacation rental homes over hotels. We are well into the fourth generation of vacation rental...
Business

Leading Proptech Company Guesty Appoints David Aber as CFO

VRM Intel Staff -
Guesty recently announced the appointment of David Aber as Chief Financial Officer, pushing forth the travel and hospitality tech company’s continued global expansion as...
Business

Meredith Hospitality Brands Inc. Expands to Mt Hood with Acquisition of Mt Hood Vacation Rentals

VRM Intel Staff -
Meredith Hospitality Brands announced the recent acquisition of Mt Hood Vacation Rentals by its flagship brand, Meredith Lodging, this week.  A premier West Coast and...
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Business

Honolulu City Council Bans Stays Under 90 Days Across Oahu

Alexa Nota -
On Wednesday, April 13, Honolulu City Council voted 8-1 to pass Bill 41, an effective ban on vacation rentals across the island of Oahu. Most...
Business

Analysis: “Reinventing” Vacation Rental Management by Alex Nigg

Alex Nigg -
Vacasa isn’t reinventing property management. Vacasa (NASDAQ: VCSA) just had a blockbuster quarter. Q4 financial results were impressive, and the market rewarded its execution with...
Business

Are you a Visionary without an Integrator at Your Vacation Rental Management Company?

Steve Trover -
Vacation rental management companies almost always start with humble beginnings and big visions for a better future. Some of us begin as “rent by...
Business

HR 2022: Attracting Today’s New Workforce after the Resignation Tsunami and the Great Renegotiation

Sue Jones -
It goes without saying that today’s workforce expects something different than before. Both job seekers and employees are reassessing their employment, becoming more selective...
Business

Safety First: Evaluating and Addressing Safety Risks at Your Vacation Rentals

Justin Ford -
On an early January morning in 2021, a devastating fire broke out in a vacation rental home in Malibu where smoke alarms had not...
Business

The Importance of the Guest Experience within Vacation Rental Operations: From the Back of the House to the Front

Jeremiah Gall -
The concept of vacation rental property operations has evolved tremendously over the past few decades, developing from a collection of loosely defined tasks into...
Business

YOUR Memory Factory: Creating Lifetime Memories for Guests with those They Cherish Most

Doug Kennedy -
Instead of manufacturing a physical product, your factories create something more important to most humans—lifetime memories with those they cherish most. Recently, while presenting hospitality...
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Business

OTAs: The End of Property Management as We Know It

Alex Nigg -
  A $70 Billion Difference  A manager at one of the three big global listing platforms recently told me, “There is no doubt that rent-by-owner has...
Business

The Value of Asking Questions to the Guest Experience, Your Work Environment & Beyond

Ali Cammelletti -
Questions are a critical foundation of all relationships that we experience in life. They are said to create learning or liking, and, in the...
Business

Jeremy Gall Discusses Challenges & Opportunities: Where Is Vacation Rental Management Heading?

Jeremiah Gall -
When we started Breezeway in 2016, few companies in the vacation rental ecosystem were talking about property care and operations. Managers were focused on...
Business

VRM Careerists: Seasoned VR Pro Laik Lepera, Director of Operations at Village Realty

Paula Caballero -
Three seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is continuing to...
Business

VRM Careerists: Seasoned VR Pro Julie Byrd, Vice President of Sales at Cabo Villas

Paula Caballero -
Three seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is continuing to...
Business

VRM Careerists: Seasoned VR Pro Gail Boisclair and How She’s Survived & Thrived in the Industry

Paula Caballero -
VRM Intel is diving into the lives of the careerists among us: those managers who have made it over the river and through the...
Business

Reinventing Your Business’ Front Line for a Better Guest Experience

Steve Trover -
The excited family pulls up to their rental home for a highly anticipated week of vacation. Everyone jumps out of the vehicle, and they...
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Business

Hand-to-Hand Combat: Winning the Battle for Direct Bookings

Doug Kennedy -
For years now, vacation rental companies have been fighting desperately to win back market share from third parties, such as online travel agencies (OTAs),...
Business

Amid Unemployment Benefits & Hiring Struggles: How to Attract & Retain a Seasonal Workforce

Sue Jones -
The war for talent continues to plague businesses into summer 2021. Just one year ago in April and May, we saw unemployment rates in...
Business

Sarah and T Podcast releases its 100th episode—and it matters

Amy Hinote -
The Sarah and T Podcast dropped its 100th episode today, and enterprise-level vacation rental managers are better for it. Currently in its fifth season,...
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