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jeremiah gall

Business

Professionalizing Rental Operations in Travel’s New Landscape

Jeremiah Gall -
Roughly six months ago, I wrote for VRM Intel from quarantine in Pawleys Island, South Carolina. The article offered predictions on how the pandemic...
Marketing

Lasting Impact: Leveraging Professionalism to Meet the New Traveler Persona

Justin Ford -
I’m writing this from quarantine in Pawleys Island, South Carolina, a market where vacation rentals have been on hold this spring and where the...
Marketing

Property Managers or Hospitality Providers?

Jeremiah Gall -
With the convergence of lodging types in the minds of consumers, traditional property managers are transitioning into hospitality providers. The role of vacation rental property...
Property Care

Homeowner Communications: Delivering and Communicating Deep Service Value to Homeowners

Jeremiah Gall -
Vacation rental managers have two distinct customers: guests and homeowners. The identity of a manager continues to evolve into that of a hospitality provider,...
Service

Delivering and Communicating Deep Service Value to Homeowners

Jeremiah Gall -
The past decade in hospitality has been a whirlwind, and short-term rentals have (and are still having) an incredible run. Every aspect of the...
Latest News

Riding the Next Wave of Vacation Rental Consolidation

Jeremiah Gall -
As the industry hits its third wave of maturity, there’s a renewed focus on consolidation. Vacasa continues acquiring vacation rental managers at a rapid...
Marketing

Rethinking Communication for Smoother Operations and a Better Guest Experience

Jeremiah Gall -
With the push for quality and rising expectations of property owners and guests, vacation rental managers are working harder than ever. The job requires...
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News

HomeAway Software Trends Report Reveals What Vacation Rental Managers Need to Know in 2019

Amy Hinote -
Over the past two years, the vacation rental industry has continued to evolve rapidly. HomeAway Software recently published its 2019 US Vacation Rental Trends...
Property Care

Preventive Maintenance for Vacation Rental Homes

Jeremiah Gall -
The reactive maintenance approach, or “If it ain’t broke, don’t fix it,” is expensive and inefficient. Vacation rental property managers wind up spending more...
Latest News

The Rise of the Instant Satisfaction Guest and How It Is Transforming Operations

Jeremiah Gall -
Remember when providing linens or cleaning the property post-stay entailed additional charges to the customer? And renting linens didn’t mean the beds would be made...
Property Care

Breezeway and FlipKey founder Jeremiah Gall: “How well do you know your properties?” 

Amy Hinote -
Consumed by users on unlimited plans, analyzed by scientists, leveraged by marketing teams, and the basis of informed management decisions from the largest hotel...
Property Care

Great Expectations Require Efficient Operations

Jeremiah Gall -
Vacation rental management is a complicated business. Managers need to excel across a wide range of skills and initiatives: hospitality provider, social marketer, asset...

Latest news

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