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COVID-19

Business

The COVID Reset with Worry Free Vacations

Toni Henry -
When unique vacation home rentals from all over the world were added to sites such as Expedia and Booking.com, vacation properties became a recognized...
Business

Please Don’t Go: Vacation Rental Companies Surviving during the Pandemic

Steve Trover -
“Successful men and women keep moving. They make mistakes, but they don’t quit.” -Conrad Hilton   The vacation rental (VR) market is a powerful driving force...
Business

Professionalizing Rental Operations in Travel’s New Landscape

Jeremiah Gall -
Roughly six months ago, I wrote for VRM Intel from quarantine in Pawleys Island, South Carolina. The article offered predictions on how the pandemic...
Business

Employee Retention Ideas for 2021 and Beyond

Sue Jones -
Since the emergence of COVID-19, we have seen a massive shift in the way business is conducted. Each day brings a different situation to...
Business

Dynamic Pricing: To Adjust Rates or Not to Adjust Rates

Cliff Johnson -
We just had an excellent and lively discussion at the Data and Revenue Management (DARM) conference hosted by VRM Intel last week about what...
Sponsor News

How Email Helped Save Vacation Rental Companies During the COVID-19 Pandemic

Justin Jones -
"Email is dead," we've heard this, but it's simply not the truth. In fact, most companies that are making enormous revenue increases are leveraging...
COVID-19

Tours and Activities: The Time is Coming for VRMs to Provide a Comprehensive Guest Experience

Matt Loney -
In life, the only constant is change. This year has seen disruptive changes and challenges for many, but none more so than the travel...
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Business

New Customers Bring New Demands: Evolving to Meet the Needs of New Customer Avatars

Nancy McAleer -
As vacation rental providers are experiencing firsthand, consumer behavior in the travel sector has changed dramatically in 2020. In a recent interview, Google’s head of...
Marketing

Photos and Descriptions: How Best Practices Have Changed in 2020

Rebecca Lombardo -
An article titled “Being Extra-Ordinary” in the Summer 2020 issue of VRM Intel shared photographs of clean, open interiors with decluttered surfaces and white...
Marketing

9 Key Revenue Management Basics

Lee Knauer -
The economic landscape for short-term and vacation rentals is swiftly changing, bringing new challenges each day. The industry experienced a screeching halt in demand...
Business

Forecasting the Winter Season: Forces at Play in a Pandemic Economy

Insights Collective -
7 Key Drivers of Destination Travel Scenarios How can destination resorts plan and prepare for the upcoming Winter 2020/2021 season when there are so many...
Business

How To Get Work Done In Chaos

Margot Schmorak -
“Our task is not to bring order out of chaos, but to get work done in the midst of chaos.” – George Peabody, American financier...
COVID-19

Customers Behaving Badly: The Psychology of Changes in Guest Behavior

Paula Caballero -
After the flood of COVID-19 cancellations abated, property managers felt a renewed sense of hope as guests began to rebook vacation rentals destination by...
COVID-19

Restoring Your Pricing Strategy

Kam Bain -
COVID-19 Road Map to Recovery Key Indicators Travel trends are changing daily as the world navigates through the COVID-19 crisis, especially in the vacation rental...
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COVID-19

Scenario Planning: Determine Your Game Plan Using Scenario-Based Forecasting

Jonathan Cunningham -
Determining Your Coronavirus Game Plan As states and nations start reopening their economies, the business world looks a lot different than any of us could...
Latest News

The New Normal: Adapting to a Changed Reality

Clark Twiddy -
As the professional community begins to work its way through the COVID-19 curve and the associated rolling economic calamity induced by the virus, we...
COVID-19

Airlines Are Not Waiting for a Vaccine. Why are we?

Robin Craigen -
As states are buckling under the economic damage of stay-at-home orders, no industry has felt the effects of this order more than travel. The...
Marketing

Lasting Impact: Leveraging Professionalism to Meet the New Traveler Persona

Justin Ford -
I’m writing this from quarantine in Pawleys Island, South Carolina, a market where vacation rentals have been on hold this spring and where the...
COVID-19

COVID‐19 and Vacation Rental Payment Risk: THE BIG PICTURE

Ascent Processing Staff -
ASCENT has been helping merchants take credit card payments in the Vacation Rental (VR) industry for more than 20 years. We are, therefore, uniquely...
COVID-19

Someone Just Hit Pause

Matt Ward -
Someone just hit pause on the vacation rental industry...and the world. I never thought in my lifetime that I would witness the global economy come...
COVID-19

The Importance of Deep Cleans – Let’s Get Real

Natalee Pfeifer -
Since submitting this article, COVID-19 has surfaced and ravaged the globe, the economy and this industry. Now, more than ever, it is the property...
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COVID-19

Help Vacation Rental Companies Get Federal Relief: A Message from VRMA Pres Toby Babich

Amy Hinote -
We've been receiving calls and emails asking how property managers can petition for federal assistance for vacation rental management companies. Below is a letter from...
COVID-19

For Vacation Rental Management Executives: What Do You Need to Do Now?

Amy Hinote -
Over the past 72 hours, it has become clear that vacation rental managers are facing a much more serious impact from COVID-19 than previously...
COVID-19

Current Data Shows Vacation Rental Booking Activity for Spring Break and Summer in US Leisure Destinations Still Strong, In Spite of Coronavirus Concerns

Amy Hinote -
As news circulated throughout the world about the highly contagious coronavirus, or COVID-19, the travel industry began to see increases in cancellations and decreases...
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