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Business

Property Managers as Hospitality Providers and the Future of Service

Paul Bergeron -
There’s a push-pull situation emerging in vacation home rentals where operators must determine the right balance between how much touch-free service they can or...
Business

What Investors Don’t Understand about the Short-Term Rental Industry

Amy Hinote -
Outside investment has been pouring into the short-term rental industry for the last seven years with increasing intensity, but on the heels of Airbnb’s...
Business

Elevating Standards, Quality & Guest Experience in Vacation Rentals

Paul Bergeron -
"The issue of raising quality in short-term rentals is a fundamental one for our industry. It is so closely tied with raising standards, trust,...
Sponsor News

Key Data Acquires Pre-Market Startup Demand IQ to Add Demand Data to its Booking Data

Amy Hinote -
Key Data has acquired DemandIQ, a technology product designed to capture real-time, forward-looking traveler demand data. Demand IQ was founded in 2020 by Amber...
Business

Recent Investments and Acquisitions in the Vacation Rental Industry: How They Affect Local Management Companies, and Where Does the Industry Go from Here?

Amy Hinote -
News of acquisitions and investment in the vacation rental industry has been pouring in since Airbnb’s IPO: Vacasa buys TurnKey, Telluride’s Latitude 38, and...
Business

Vacasa Buys Turnkey—Finally

Amy Hinote -
Vacasa, the largest vacation rental management platform in North America, announced today it has signed an agreement to acquire TurnKey Vacation Rentals, a leading...
Business

Rent Responsibly Announces Five Founding Partnerships to Bring Alliance-Building and Advocacy Tools to More Vacation Rental Markets

Amy Hinote -
Rent Responsibly, a community-building platform for local vacation rental alliances, announced today the launch of five new partnerships across the industry. Expedia Group, Breezeway,...
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Marketing

Creating a Digital Marketing Ecosystem To Drive More Revenue

Jennifer Perez -
If it’s possible to find a silver lining in the cloud that was 2020, the resilience of the vacation rental industry might be it....
Business

Lessons from the Auto Industry’s History Provide a Road Map for Regulatory Success in Short-Term Rentals

Alexa Nota -
Growing up, we assumed the automobile has always been considered as American as apple pie. Then we looked a bit closer at the history...
Business

Ben Edwards: The Game Has Changed, and It’s Time to Focus on the Money

Ben Edwards -
Take everything you know about the vacation rental industry and throw it out the window. What’s up is down, and what’s down is up....
COVID-19

Operations Technology is Critical for Vacation Rental Managers in 2021 by Jeremy Gall

Jeremiah Gall -
As we enter 2021, it has become clear that vacation rentals are the preferred lodging for those looking to spend time away from home....
Business

VRM Careerists: Cort Roussel

Paula Caballero -
  Four seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is diving into...
Business

VRM Careerists: Kelly Keys Wilson

Paula Caballero -
  Four seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is diving into...
Business

VRM Careerists: Ryan Christopher

Paula Caballero -
  Four seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is continuing to...
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Business

VRM Careerists: Kathleen Holmes

Paula Caballero -
  Four seasoned VR pros share how they have survived and thrived in the industry.  If there is one universal truth about vacation rental managers, it’s...
Business

Takeaways from Airbnb’s First Earnings Call as a Publicly Traded Company

Amy Hinote -
Yesterday, Airbnb held its first earnings call as a publicly traded company following the release of its Q4-2020 financials. For vacation rental managers listing...
Business

Streamline Increases Software Prices for Some, Leading to Larger Questions Around Tech Strategies for VRMCs

Amy Hinote -
Over the last two weeks, VRM Intel has received several reports that Streamline Vacation Rental Software is notifying some of its vacation rental management...
Business

Disaster and Business Continuity Planning in 2021

Wendy Glover -
  "Hurricane Dorian formed on August 24, 2019, from a tropical wave in the Central Atlantic and gradually strengthened into a hurricane on August 28....
Business

Vacation Rental Managers Maneuver Adjacent Growth: Carolina Retreats, Southern Vacation Rentals & Meredith Lodging

Zandra Wolfgram -
Everyone wants a thriving business. How do you get to increased profits and increased market share? The most intuitive way is to expand your...
Business

The Challenge of Insufficient Inventory Supply in the Vacation Rental Industry

Andrew Bate -
When COVID-19-related restrictions were lifted, and travel resumed on May 20, 2020, (which was also the day my daughter was born, so I remember...
Marketing

21 Jump Seat: Passenger or Pilot?

Andrew McConnell -
2021 Will Be the Year That Managers Stop Being Passengers and Start Piloting Their Own Marketing Futures The story of the past decade in vacation...
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Business

Resort Collection Outsources Call Center to Jamaica

Zandra Wolfgram -
Jamalo’s welcoming voice on the other end of the telephone brightened the cold January day. I was doing research about Resort Collection in Panama...
Business

Getaway Society Founders Are a Dynamic Duo

Zandra Wolfgram -
As with constructing their first six-bedroom, three-bath custom home in the Pennsylvania Poconos, entrepreneurs Carrington Carter and Calvin Butts, Jr. leveraged every tool in...
COVID-19

Marketers: Too Soon to Plan for 2022?

Amy Hinote -
In the vacation rental industry, 2020 was a story of haves and have-nots. For leisure vacation destinations with strong drive-to markets, short periods of...
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