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2021’s Latest Issue of VRM Intel Magazine is Here

Amy Hinote -
The 2021 Spring-Summer VRM Intel Magazine is here, and this issue is packed with articles for vacation rental professionals about staffing, marketing, business, technology,...
Business

Passing the Torch: Meyer Vacation Rentals Transfers Ownership To The Next Generation

Amy Hinote -
Sheila Hodges, owner of SH Enterprises Inc. and Meyer Vacation Rentals, announced today that she is transferring ownership of the company to her daughter...
Business

How to Educate & Improve your Team’s Performance

Paul Bergeron -
Operational efficiency is difficult to measure, but imperative to your business’ success.  Ben Edwards of Weatherby Consulting offered a virtual session in March as part...
Business

How to Boost Owner Acquisition & Retention in Vacation Rentals

Paul Bergeron -
“With more competition in the market, acquiring and retaining owners is a large determinant of running a successful management business. It’s always a challenge...
Business

Implications of Safety on Guests, Insurance, and Regulation

Paul Bergeron -
Property and guest safety are foundational to delivering five-star guest experiences. The pandemic has made this clearer than ever for operators and their guests.  In...
Business

The Importance of Housekeepers to Your Vacation Rental Brand

Paul Bergeron -
“Housekeepers really are the frontline workers and the unsung heroes of the vacation rental industry. The company’s brand reputation and the guest’s experience rest...
Business

Staffing: Internal vs. External Field Teams

Paul Bergeron -
Few would argue against the statement that a vacation rental operator’s most critical function is handled by the cleaning and maintenance teams. What can...
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Business

The Importance of Guest Communication to Vacation Rental Management

Paul Bergeron -
“Vacation rental managers have historically taken a reactionary approach to in-stay communication: leave the guest alone and be ready to respond when needed. Today,...
Business

Operational Trends in Vacation Rentals: How to Cope with More Work & Less Time

Paul Bergeron -
“Without a doubt, the pandemic has made the job of property managers harder. There’s an increased emphasis, quite rightly, on standards and cleanliness, and...
Business

Exploring the Regulatory Landscape

Paul Bergeron -
As the industry pushes for higher-quality service, guest expectations aren’t the only driving force for operational excellence -- state and local regulators are closely...
Business

How to Accelerate Growth in Vacation Rentals through Owner Acquisition

Paul Bergeron -
“It’s clear that there is still so much room for growth in the vacation rental industry. Demand isn’t the issue, and guests are increasingly...
Business

Focus on Revenue Growth When Selling Your Vacation Rental Business

Jacobie Olin -
With increased acquisition activity, at C2G Advisors, we regularly are asked, “What steps can I take to prepare my company to sell?” We'll unpack...
Business

Meredith Lodging Sues Vacasa in US District Court Alleging Vacasa is Contacting its Homeowners with False and Misleading Info

Amy Hinote -
Oregon-based vacation rental management company, Meredith Lodging, has filed a false advertising and defamation complaint against Vacasa alleging that Vacasa is contacting Meredith’s homeowners...
Business

Property Managers as Hospitality Providers and the Future of Service

Paul Bergeron -
There’s a push-pull situation emerging in vacation home rentals where operators must determine the right balance between how much touch-free service they can or...
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Business

What Investors Don’t Understand about the Short-Term Rental Industry

Amy Hinote -
Outside investment has been pouring into the short-term rental industry for the last seven years with increasing intensity, but on the heels of Airbnb’s...
Business

Elevating Standards, Quality & Guest Experience in Vacation Rentals

Paul Bergeron -
"The issue of raising quality in short-term rentals is a fundamental one for our industry. It is so closely tied with raising standards, trust,...
Business

Recent Investments and Acquisitions in the Vacation Rental Industry: How They Affect Local Management Companies, and Where Does the Industry Go from Here?

Amy Hinote -
News of acquisitions and investment in the vacation rental industry has been pouring in since Airbnb’s IPO: Vacasa buys TurnKey, Telluride’s Latitude 38, and...
Business

Vacasa Buys Turnkey—Finally

Amy Hinote -
Vacasa, the largest vacation rental management platform in North America, announced today it has signed an agreement to acquire TurnKey Vacation Rentals, a leading...
Business

Rent Responsibly Announces Five Founding Partnerships to Bring Alliance-Building and Advocacy Tools to More Vacation Rental Markets

Amy Hinote -
Rent Responsibly, a community-building platform for local vacation rental alliances, announced today the launch of five new partnerships across the industry. Expedia Group, Breezeway,...
Business

Onsite Property Management Association Update: Vacation Rental Industry Champions

Paul Wohlford -
The Onsite Property Management Association (OPMA) is the collective voice of and a meaningful advocate for the vacation rental industry. The idea to form...
Business

Lessons from the Auto Industry’s History Provide a Road Map for Regulatory Success in Short-Term Rentals

Alexa Nota -
Growing up, we assumed the automobile has always been considered as American as apple pie. Then we looked a bit closer at the history...
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Business

Ben Edwards: The Game Has Changed, and It’s Time to Focus on the Money

Ben Edwards -
Take everything you know about the vacation rental industry and throw it out the window. What’s up is down, and what’s down is up....
Business

VRM Careerists: Cort Roussel

Paula Caballero -
  Four seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is diving into...
Business

VRM Careerists: Kelly Keys Wilson

Paula Caballero -
  Four seasoned VR pros share how they have survived and thrived in the industry.  In this series of VRM Careerists, VRM Intel is diving into...
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