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Property Care

Homeowner Communications: Delivering and Communicating Deep Service Value to Homeowners

Jeremiah Gall -
Vacation rental managers have two distinct customers: guests and homeowners. The identity of a manager continues to evolve into that of a hospitality provider,...

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It’s Your People, Stupid

Am I calling you stupid? Not really. Just grabbing your attention. But let me break down something I see in company after company that,...