Thursday, December 4, 2025
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property care

Business

Know Before You Grow: Measuring Homeowner Satisfaction before Growing Inventory

Amy Hinote -
As competition heats up for supply, vacation rental managers are investing heavily in homeowner acquisition. Throughout the industry, our mantra is “This industry is...
Business

The Importance of the Guest Experience within Vacation Rental Operations: From the Back of the House to the Front

Jeremiah Gall -
The concept of vacation rental property operations has evolved tremendously over the past few decades, developing from a collection of loosely defined tasks into...
Business

Jeremy Gall Discusses Challenges & Opportunities: Where Is Vacation Rental Management Heading?

Jeremiah Gall -
When we started Breezeway in 2016, few companies in the vacation rental ecosystem were talking about property care and operations. Managers were focused on...
Latest News

Q&A with Breezeway founder Jeremy Gall about company’s $8 million funding round and more

Amy Hinote -
Earlier this week, Breezeway announced that the company has raised an additional $8 million in funding led by Schooner Capital, along with Tamarisc Ventures,...
COVID-19

The Importance of Deep Cleans – Let’s Get Real

Natalee Pfeifer -
Since submitting this article, COVID-19 has surfaced and ravaged the globe, the economy and this industry. Now, more than ever, it is the property...
Property Care

Inspections: A Major Key to Housekeeping Success

Padre Escapes -
By Sage Viator, Executive Housekeeper, Padre Escapes Here at Padre Escapes, we currently employ a small team of full-time inspectors year-round. This is not to...
Property Care

Housekeeping Profitability: Making Your Housekeeping Department a Profit Center

Padre Escapes -
By Jeremy Clayton, Managing Partner, and Christi Knoll, General Manager, Padre Escapes First, here’s a little about our company, Padre Escapes. We are located on...
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News

Do You Have a Professional Property Care Team? Ensuring Housekeeping and Maintenance Teams are Trained in Customer Service

Durk Johnson -
Not long ago, there was a time when housekeepers were thought of as people who showed up, did their jobs, and went home. Not...
Property Care

Homeowner Communications: Delivering and Communicating Deep Service Value to Homeowners

Jeremiah Gall -
Vacation rental managers have two distinct customers: guests and homeowners. The identity of a manager continues to evolve into that of a hospitality provider,...
Latest News

Choosing Cleaning Products for Vacation Rentals

Durk Johnson -
A housekeeper’s world is a dangerous world! There are all sorts of nasty microbes that need to be eradicated from the property as it...
Latest News

Fireside Chat: Breezeway and Durk Johnson

VRM Intel Staff -
After nearly 20 years in the vacation rental industry, Durk Johnson has seen it all. From his accidental transition into the business with Deer...
Property Care

Preventive Maintenance for Vacation Rental Homes

Jeremiah Gall -
The reactive maintenance approach, or “If it ain’t broke, don’t fix it,” is expensive and inefficient. Vacation rental property managers wind up spending more...
Property Care

Creating A Standard Property Appearance Document

Durk Johnson -
All of you have been to your favorite restaurant and ordered your favorite item. Once you placed the order, the kitchen began a dance...
Property Care

Time to Overshare Your Property Care 

Jeremiah Gall -
We all have that friend—everyone has one or two—who loves to overshare. You know the type. Maybe they post too many Facebook updates or include too many details in that story...
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Technology

The Tech-Enabled Vacation Rental Company Has Arrived, But What Does It Mean?

Amy Hinote -
Over the last several months, fast-growing vacation rental companies have begun to describe themselves as “technology-enabled” or “tech-enabled” in the media and in their communications. However, in a sector...
Property Care

Breezeway and FlipKey founder Jeremiah Gall: “How well do you know your properties?” 

Amy Hinote -
Consumed by users on unlimited plans, analyzed by scientists, leveraged by marketing teams, and the basis of informed management decisions from the largest hotel...

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