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Defining brand and expectations with guest communications

VRM Intel Staff -
As I listened to Simon Lehmann at the European VRMA Conference explain why he always brings a set of sharp knives when staying at a vacation rental, I...
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10 Books Vacation Rental Management Execs Recommend Which Have Helped Their Success

VRM Intel Staff -
April 12, 2013 -VRMA's Regional Western Conference in Westminster, CO, was an excellent resource for education, information, trends and networking (and maybe a little...

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It’s Your People, Stupid

Am I calling you stupid? Not really. Just grabbing your attention. But let me break down something I see in company after company that,...