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COVID-19

Vacation Rental Management Companies Adapt Cancellation Policies to Extend Rebooking Dates and Offer Credits

Amy Hinote -
For small business owners, there is little that is more difficult than being faced with a circumstance in which they cannot make their customers...
COVID-19

For Vacation Rental Management Executives: What Do You Need to Do Now?

Amy Hinote -
Over the past 72 hours, it has become clear that vacation rental managers are facing a much more serious impact from COVID-19 than previously...
Latest News

Steve Trover Discusses Closing All Star Vacation Homes and the Hard Lessons He Learned Along the Way

Amy Hinote -
We live in an inauthentic world of PR spin, and the vacation rental industry is no exception. We brag about successes and hide failures....

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It’s Your People, Stupid

Am I calling you stupid? Not really. Just grabbing your attention. But let me break down something I see in company after company that,...