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Embracing the end-to-end guest experience: How Leslie Preston built Bachcare, New Zealand’s largest property management company

In 2003, Leslie Preston bought a vacation rental home in Hahei, New Zealand, a small beach community in the Coromandel region. When she began...

The Push for Quality: How Hotel Convergence is Affecting Vacation Rentals 

A dozen years ago, before HomeAway acquired VRBO and before vacation rentals had any presence with major online travel agencies (OTAs), rental managers were...

Airbnb Addresses Professional Vacation Rental Managers: “PMs are an indispensable part of Airbnb’s success.”

Airbnb wants professional property management companies to know its aim is to work more closely with the professionally managed community. Below is a message...

Opinion: Why The Vacation Rental Industry Needs Ratings 

Consistency Drives Convergence In a recent USA Today article on why Airbnb and similar sharing economy businesses are dwindling in popularity, this quote caught my eye: “Travelers say they’re tired of the unknown.”   Why is...

10 Questions with Airbnb’s Head of Professional Hosting, Clara Liang 

Airbnb currently offers 5 million listings in 191 markets (compared to HomeAway, which lists 1.6 million properties). Growth rates at Airbnb have been extraordinary,...

The Rise of Brands in the Vacation Rental Industry

Branding, they say, is everything. If you’re starting a company, one of the first things you’ll hear is that you need a strong brand. People...

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