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AUTHOR NAME

Durk Johnson

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Durk Johnson has over 15 years of experience as leading authority in the vacation rental housekeeping industry. He has worked with vacation rental companies from the snowcapped mountains of Park City, Utah, to the sugar white sand beaches of Gulf Shores, Alabama, to New Zealand, Spain, Chile, and Italy. Durk is the Executive Director of The Vacation Rental Housekeeping Professionals.
http://vrhp.org/
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News

Do You Have a Professional Property Care Team? Ensuring Housekeeping and Maintenance Teams are Trained in Customer Service

Durk Johnson -
Not long ago, there was a time when housekeepers were thought of as people who showed up, did their jobs, and went home. Not...
Property Care

A “Speedometer” for Housekeeping Performance

Durk Johnson -
Last fall I spent some quality daddy–daughter time with my daughter driving her back to college for her junior year. It was a long...
Property Care

Working with Housekeeping Subcontractors for Vacation Rental Property Managers

Durk Johnson -
Setting Expectations and Ensuring Subcontractors Meet Brand Standards Contracting out your cleaning can be a daunting task. An individual or company is essentially handing...
Latest News

Choosing Cleaning Products for Vacation Rentals

Durk Johnson -
A housekeeper’s world is a dangerous world! There are all sorts of nasty microbes that need to be eradicated from the property as it...
Property Care

Annual Deep Cleaning for Each Home in Inventory Should be Mandatory

Durk Johnson -
Once a year, some of us make an appointment with a doctor for a physical. This is when the doctor “lifts the hood” and makes sure the ol’ ticker...
Marketing

Back-of-the-House Customer Service Training

Durk Johnson -
Recently, my wife and I spent our anniversary at a hotel on the Oregon coast. It was a unique date because it marked the...
Property Care

Creating A Standard Property Appearance Document

Durk Johnson -
All of you have been to your favorite restaurant and ordered your favorite item. Once you placed the order, the kitchen began a dance...
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Property Care

Follow the Wall: Vacation Rental Housekeeping Tips

Durk Johnson -
One of the foundational pieces of an outstanding housekeeping routine is the discipline to follow the wall. When I learned this principle it was a...

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