The Vacation Rental Housekeeping Professionals has released the agenda for the 2014 National VRHP Conference in Charleston, SC, November 10-12. The conference is designed to help vacation rental managers take their housekeeping departments to the next level in 2015 and beyond.
Join other vacation rental professionals who are serious about providing superior housekeeping services for guests and owners.
2014 VRHP National Conference Agenda
Monday, November 10th
6:30 pm- 8:30 pm Opening reception
Tuesday, November 11th
7:45 am – 8:15 am: Breakfast
8:15 am – 10:30 am Welcome and Keynote Speaker – Steven Craig “12 Fundamentals”
10:30 am – 11:00 am Vendor Showcase
11:00 am – 12:00 pm Round Table Discussions with Vacation Rental Managers
12:00 pm – 1:30 pm Lunch/Vendor Showcase
1:30 pm – 2:15 pm Concurrent Sessions
- Housekeeping Call Backs
- Technology Plugins, Software and Apps for Housekeeping and Maintenance with Amy Hinote, VRM Intel
2:15 pm – 2:45 pm Vendor Showcase
2:45 pm – 3:30 pm Concurrent Sessions
- Basic Maintenance: In-house vs. Subs, Best Practices, Maintenance Contracts with Laik LePera, Outer Banks Blue
- Personnel Management: Interviews, Incentives, Training and More with Jackie Myers, Village Realty and Amy Helle, Hatteras Realty
3:30 pm- 4:15 pm Concurrent Sessions
- Standard Procedures
- Getting what you want from Property Owners
4:15 pm – 5:00 pm Certified Housekeeper and Inspector Certification Tests are $10.
6:30 pm – 8:30 pm Reception and Dinner
Wednesday, November 12th
8:30 am – 9:00 am Breakfast
9:00 am – 10:00 am Key Note Speaker—Chris McLean “Leadership”
10:00 am – 10:15 am Vendor Showcase
10:15 am – 11:00 am Concurrent Sessions
- Creating Partnerships with Suppliers to Help Your Business
- Customer Service Going Above and Beyond with Durk Johnson, Vacasa
11:15 am – 12:15 pm Round Table Discussions with Vacation Rental Managers
12:15 pm – 1:30 pm Lunch and Vendor Showcase
1:30 pm – 2:15 pm Concurrent Sessions
- Revenue Enhancements and Money Saving Tips
- Cross Training for Inspectors: Help make On-site Visits for Technicians More Efficient
2:15 pm- 2:45 pm Vendor Showcase
2:45 pm – 3:30 pm Supplies, Product Demos, Tips and Tricks of the Trade with Jill Hatfield, Bald Head Island Limited
3:30 pm – 4:00 pm Closing
4:00 pm – 5:00 pm Certified Housekeeper and Inspector Certification Tests are $10.
By Amy Hinote
