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Emerald Grande Boosts Voice Conversions 20%, Raises ADR with Sales Training, Caller Demographic Data

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August 1, 2013 – Emerald Grande at HarborWalk Village is a Gulf front destination in Destin, Florida, but it is not your average beach...

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It’s Your People, Stupid

Am I calling you stupid? Not really. Just grabbing your attention. But let me break down something I see in company after company that,...