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COVID-19

Vacation Rental Management Companies Adapt Cancellation Policies to Extend Rebooking Dates and Offer Credits

Amy Hinote -
For small business owners, there is little that is more difficult than being faced with a circumstance in which they cannot make their customers...
COVID-19

Airbnb changes “Extenuating Circumstances” cancellation policy to override managers and hosts

Amber Carpenter -
Today will mark the moment that we all realized that we were living in a world of complacency. We have become so enamored with...
News

Palm Springs Votes Down Short-Term Rental Ban

Alexa Nota -
Measure C, a proposition to phase out vacation rentals in single-family neighborhoods in Palm Springs over the next two years, was struck down with...
Latest News

Working With Policymakers To Help Create Effective, Commonsense Regulations

Matt Curtis -
My wife and I had a recent dilemma: What do we do in a hotel room when our six-month-old daughter has fallen asleep? The...

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It’s Your People, Stupid

Am I calling you stupid? Not really. Just grabbing your attention. But let me break down something I see in company after company that,...