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Education

Email Overload: Train Your Vacation Rental Team to Overcome Flooded Inboxes

Doug Kennedy -
Not so long ago in the lodging business, a long meeting or a day off would mean returning to a stack of handwritten notes...
Education

Are You a Modern Elder? Vacation Rental Owner Keren Cinzio Discusses Former Airbnb Exec’s Book and Putting Wisdom to Work

Keren Cinzio -
My husband, Ken, and I recently finished reading Chip Conley’s book, “Wisdom @ Work, The Making of a Modern Elder”. It was good timing...

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It’s Your People, Stupid

Am I calling you stupid? Not really. Just grabbing your attention. But let me break down something I see in company after company that,...