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The 2026 Workforce Wake-Up Call: How Engagement and Retention Will Define Business Success

Sue Jones -
As we move toward 2026, one thing is clear: employee engagement and retention are no longer HR buzzwords—they’re the lifeblood of a sustainable business. Across...
News

VRM Intel Taps Zandra Wolfgram as Managing Editor

VRM Intel Staff -
Founded by Amy Hinote in 2012, VRM Intel was created as a tool for the fast-growing and rapidly-evolving vacation rental industry.  “Our mission is to...
Service

Practicing Conflict Transformation

Ali Cammelletti -
A couple of summers ago I was reading a book called The Whole-Brain Child by Daniel J. Siegel. I found it interesting that when...
News

The Great Talent Shift

Steve Trover -
“In the middle of difficulty lies opportunity.” —Albert Einstein In these uncertain times, there is one thing the vacation rental management (VRM) industry can count on:...
Education

Stop Doing it Yourself: Prepare to Delegate in 2020

Sue Jones -
What is it that keeps you from delegating? More often than not I hear, “It is just easier to do it myself versus training...
News

Relationship Building: Creating Cultures That Build Trust in Relationships

Ali Cammelletti -
The vacation rental industry has an amazing foundation, one built on relationships and communication, which is why I was drawn to the industry and...
Education

Scaling Your Business: 5 Focus Areas For Human Resource Managers

Sue Jones -
In the vacation rental industry, we frequently hear chatter about scaling businesses. The topic of scaling is a nebulous idea that may leave some...
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Education

Email Overload: Train Your Vacation Rental Team to Overcome Flooded Inboxes

Doug Kennedy -
Not so long ago in the lodging business, a long meeting or a day off would mean returning to a stack of handwritten notes...
News

Building Innovative Teams

Ali Cammelletti -
Have you ever encountered someone who exuded passion about his or her career, hobbies, family, or even the beauty of life in general? I...
Latest News

Journey Mapping: Attract and Retain Employees by Mapping the Employee Experience

Sue Jones -
In today’s economy, when unemployment is at a 30-year low, the biggest challenge employers face is just how hard it is to attract the...
Latest News

Today’s Challenge: Staffing to Meet Business Needs 

Sue Jones -
For the first time ever, there are more job openings available than there are eligible people to fill them. It should come as no...
News

Positive Employee Experiences Start with Your Culture

Sue Jones -
Providing great experiences for your guests and homeowners is key to the success of your property management business. But what about your employees? How...
News

Engaged Employees Lead to More Profitable Business Outcomes

Sue Jones -
What is it that keeps your employees coming back to work each day? Is it their paycheck or an opportunity for advancement? Is it...
Education

Save $100 On Conference Registration for your Vacation Rental Management Company

VRM Intel Staff -
April 1, 2013 --Don't miss out on the chance to improve your property management company, meet and learn from other property managers, and provide...
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It’s Your People, Stupid

Am I calling you stupid? Not really. Just grabbing your attention. But let me break down something I see in company after company that,...