Paul Bergeron

Paul Bergeron is a freelance business reporter based in Herndon, Va., who has covered housing and real estate for 20 years.

Here are my most recent posts

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Business
How to Educate & Improve your Team’s Performance
Operational efficiency is difficult to measure, but imperative to your business’ success. Ben Edwards of Weatherby Consulting...

Paul Bergeron March 31, 2021
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Business
How to Boost Owner Acquisition & Retention in Vacation Rentals
“With more competition in the market, acquiring and retaining owners is a large determinant of running a...

Paul Bergeron March 30, 2021
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Business
Implications of Safety on Guests, Insurance, and Regulation
Property and guest safety are foundational to delivering five-star guest experiences. The pandemic has made this clearer...

Paul Bergeron March 29, 2021
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Business
The Importance of Housekeepers to Your Vacation Rental Brand
“Housekeepers really are the frontline workers and the unsung heroes of the vacation rental industry. The company’s...

Paul Bergeron March 26, 2021
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Business
Staffing: Internal vs. External Field Teams
Few would argue against the statement that a vacation rental operator’s most critical function is handled by...

Paul Bergeron March 25, 2021
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Business
The Importance of Guest Communication to Vacation Rental Management
“Vacation rental managers have historically taken a reactionary approach to in-stay communication: leave the guest alone and...

Paul Bergeron March 24, 2021
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Business
Operational Trends in Vacation Rentals: How to Cope with More Work & Less Time
“Without a doubt, the pandemic has made the job of property managers harder. There’s an increased emphasis,...

Paul Bergeron March 23, 2021
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Business
Exploring the Regulatory Landscape
As the industry pushes for higher-quality service, guest expectations aren’t the only driving force for operational excellence...

Paul Bergeron March 22, 2021
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Business
How to Accelerate Growth in Vacation Rentals through Owner Acquisition
“It’s clear that there is still so much room for growth in the vacation rental industry. Demand...

Paul Bergeron March 19, 2021
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Revenue Management
Using Purpose-Built Tools to Better Serve Your Vacation Rental Business
“The ecosystem of ancillary technology enables vacation rental managers to work more efficiently. Short-term rental managers have...

Paul Bergeron March 18, 2021
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Business
Property Managers as Hospitality Providers and the Future of Service
There’s a push-pull situation emerging in vacation home rentals where operators must determine the right balance between...

Paul Bergeron March 17, 2021
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Business
Elevating Standards, Quality & Guest Experience in Vacation Rentals
“The issue of raising quality in short-term rentals is a fundamental one for our industry. It is...

Paul Bergeron March 13, 2021

Paul Bergeron

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