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Using Triggered Automations to Provide a Superior Guest Experience

TRACK PMS -
Technology can’t replace good people, but it can help you stay on top of routine tasks that affect the guest journey.  Right now, you’re probably...
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Properly Announces First Amazon Echo Remote Management Support in Vacation Rental Tech

Amy Hinote -
Properly today announced support for remote management of Amazon’s line of Echo devices, the first of its kind in the vacation rental industry. The...
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Expedia CEO Dara Khosrowshahi on HomeAway Performance: “These changes represent industry best practices and serve to improve the overall experience and protection of our...

Amy Hinote -
Last week, as part of its Q2 2017 earnings call, Expedia provided an update on HomeAway activity. According to Expedia CEO Dara Khosrowshahi, “We recently...
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What’s In Your Vacation Rental Tech Toolbox? 

VRM Intel Staff -
Chances are, you have a toolbox at home. It’s full of tools, some loose screws, and maybe even safety glasses for when things get...

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It’s Your People, Stupid

Am I calling you stupid? Not really. Just grabbing your attention. But let me break down something I see in company after company that,...