Ali Cammelletti

Ali Cammelletti of Spark Your Mindset and Snack Leadership Podcast (previously Cammelletti Consulting) brings over 30 years of experience in the Hospitality Industry focusing on leadership and sales. Ali helps leaders build resiliency and improve performance by bringing awareness to opportunity behaviors and sparking mindsets. Visit sparkyourmindset.com or snackleadership.com for more details.

Here are my most recent posts

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Business
Implementing Change in Your Organization by Creating a Culture of Inclusion
Have you ever implemented a new technology or process in your company and wondered why it took...

Ali Cammelletti October 27, 2021
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Business
The Value of Asking Questions to the Guest Experience, Your Work Environment & Beyond
Questions are a critical foundation of all relationships that we experience in life. They are said to...

Ali Cammelletti July 19, 2021
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Business
Bounce into 2021 with Tools to Help Heal and Focus
Here we are starting a new year with the hopes that the COVID-19 vaccine will help us...

Ali Cammelletti February 18, 2021
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Business
Self-Care During a Pandemic
I absolutely love the hospitality industry and everything about it. Yet, it took me 30 years to...

Ali Cammelletti December 8, 2020
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Customer Service for Vacation Rental Professionals
Practicing Conflict Transformation
A couple of summers ago I was reading a book called The Whole-Brain Child by Daniel J....

Ali Cammelletti June 10, 2020
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Customer Service for Vacation Rental Professionals
Call Scoring: Moving the Needle with Call Scoring and Coaching
Listening to recorded calls for reservation sales and guest services offers invaluable insight into how company’s values...

Ali Cammelletti February 6, 2020
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Customer Service for Vacation Rental Professionals
Relationship Building: Creating Cultures That Build Trust in Relationships
The vacation rental industry has an amazing foundation, one built on relationships and communication, which is why...

Ali Cammelletti January 8, 2020
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Customer Service for Vacation Rental Professionals
Building Innovative Teams
Have you ever encountered someone who exuded passion about his or her career, hobbies, family, or even...

Ali Cammelletti July 11, 2019
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Customer Service for Vacation Rental Professionals
Why Coaching Soft Skills is so Different from Training Hard Skills
According to LinkedIn data, 57 percent of senior leaders feel soft skills are more important than hard...

Ali Cammelletti June 2, 2019
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Industry News for Vacation Rental Managers
Self-Care in an Industry of Service
Having grown up in the hospitality industry, I was taught to always put the guest’s needs first....

Ali Cammelletti February 25, 2019
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Customer Service for Vacation Rental Professionals
Is Texting the New Email for Vacation Rental Managers? Giving Great Service While Texting
Communication via texting is rapidly increasing as we all see every day. Now when I dine out at a restaurant...

Ali Cammelletti December 4, 2018
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Customer Service for Vacation Rental Professionals
Building Trust with Employees and Guests in Today’s World
Most people are familiar with the concept of trust when it comes to personal relationships, but what...

Ali Cammelletti August 16, 2018
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Customer Service for Vacation Rental Professionals
Friendly Upselling One Call at a Time
There are many ways to upsell in today’s world, yet before talking about upselling, there is a...

Ali Cammelletti, Cammelletti Consulting May 18, 2018
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Customer Service for Vacation Rental Professionals
Creating Repeat Business: What Really Drives Guests to Want to Vacation with Your Company Annually?
The Enjoyable Experience My husband and I found a vacation rental on the McKenzie River in Oregon...

Ali Cammelletti February 16, 2017

Ali Cammelletti

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