Thursday, December 4, 2025
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AUTHOR NAME

Ali Cammelletti

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Ali Cammelletti of Spark Your Mindset and Snack Leadership Podcast (previously Cammelletti Consulting) brings over 30 years of experience in the Hospitality Industry focusing on leadership and sales. Ali helps leaders build resiliency and improve performance by bringing awareness to opportunity behaviors and sparking mindsets. Visit sparkyourmindset.com or snackleadership.com for more details.

Implementing Change in Your Organization by Creating a Culture of Inclusion

Have you ever implemented a new technology or process in your company and wondered why it took so long or felt so difficult? Maybe...

The Value of Asking Questions to the Guest Experience, Your Work Environment & Beyond

Questions are a critical foundation of all relationships that we experience in life. They are said to create learning or liking, and, in the...

Bounce into 2021 with Tools to Help Heal and Focus

Here we are starting a new year with the hopes that the COVID-19 vaccine will help us return to the life we once had,...

Self-Care During a Pandemic

I absolutely love the hospitality industry and everything about it. Yet, it took me 30 years to learn how to love it and still...

Practicing Conflict Transformation

A couple of summers ago I was reading a book called The Whole-Brain Child by Daniel J. Siegel. I found it interesting that when...

Call Scoring: Moving the Needle with Call Scoring and Coaching

Listening to recorded calls for reservation sales and guest services offers invaluable insight into how company’s values are being reflected in direct phone communications....

Relationship Building: Creating Cultures That Build Trust in Relationships

The vacation rental industry has an amazing foundation, one built on relationships and communication, which is why I was drawn to the industry and...
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Building Innovative Teams

Have you ever encountered someone who exuded passion about his or her career, hobbies, family, or even the beauty of life in general? I...

Why Coaching Soft Skills is so Different from Training Hard Skills

According to LinkedIn data, 57 percent of senior leaders feel soft skills are more important than hard skills. Interviewing candidates on hard skills is...

Self-Care in an Industry of Service

Having grown up in the hospitality industry, I was taught to always put the guest’s needs first. This mindset eventually led me to put...

Is Texting the New Email for Vacation Rental Managers? Giving Great Service While Texting 

Communication via texting is rapidly increasing as we all see every day. Now when I dine out at a restaurant and I am waiting for a table,...

Building Trust with Employees and Guests in Today’s World

Most people are familiar with the concept of trust when it comes to personal relationships, but what about professional relationships? I have been working with...

Friendly Upselling One Call at a Time

There are many ways to upsell in today’s world, yet before talking about upselling, there is a foundation to dig into. Are your sales...

Creating Repeat Business: What Really Drives Guests to Want to Vacation with Your Company Annually?

The Enjoyable Experience My husband and I found a vacation rental on the McKenzie River in Oregon that we have been enjoying for six years...
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